Tech for Retail, the European Event for Retail and Technology
Tech for Retail brings together players from the physical and digital retail sectors to explore the solutions transforming the industry.
The 2026 edition will take place on November 30 and December 1 at Paris Expo Porte de Versailles, Hall 7.2. The event expects more than 420 exhibitors, 15,000 visitors, 200 conferences, and 75 start-ups.
One of the key topics this year is the operational reality of unified commerce: systems integration, IT complexity, return on investment, and strategic trade-offs.
These challenges are central to Hardis OMS's value proposition.
Behind Every Order Lies an Operational and Economic Decision
Retailers have expanded their sales channels, services, and delivery options to meet customer expectations.
E-commerce, marketplaces, stores, Click & Collect, express delivery, ship-from-store, and simplified returns are now part of everyday omnichannel retail.
This evolution improves product availability and enhances the shopping experience. It also increases the number of decisions required to fulfill each order:
- Which stock can actually be used?
- From which location should the order be prepared?
- Should the order be fulfilled by a warehouse, a store, or a logistics partner?
- Is split shipping necessary?
- What delivery promise can be met?
- What will the chosen scenario cost?
Two orders with the same value can have different profitability depending on the stock used, the fulfillment location, the number of parcels, or the level of service offered.
The challenge is therefore no longer simply to fulfill the order. It is to choose the scenario that meets the customer's expectations while keeping operational and economic performance under control.
Discover the principles of profitable retail.
The page dedicated to profitable retail explains why connecting sales channels alone is not enough to ensure that fulfillment decisions are effective.
Hardis OMS Connects the Customer Promise to Its Fulfillment
Hardis OMS integrates into the heart of the retail ecosystem to centralize orders, consolidate stock visibility, and coordinate fulfillment.
The solution selects the most suitable fulfillment source for each order and item, based on the priorities, costs, capacities, and lead times defined by the retailer. It also manages the order lifecycle, from purchase through delivery, including returns and refunds.
For each order, Hardis OMS can take into account criteria such as:
- Actual product availability;
- Warehouse and store capacity;
- Picking and preparation costs;
- Delivery costs and distance;
- Promised delivery times;
- The risk of split shipments;
- Stock turnover;
- Rules specific to each sales channel or market.
This orchestration makes it possible to assign each order to the most suitable location according to the retailer's defined priorities.
