Cliking.co
Description
Cliking is a customer satisfaction and loyalty management solution, which aims to help companies to build a Customer Centric strategy based on the permanent collection of customer feedback and the implementation of automated loyalty and customer communications.
The solution contains 4 modules:
- Customer satisfaction: Configurable and addressable customer surveys via QR code, emailing or sms allowing to obtain very detailed analysis indicators (CSAT, NPS... or even collection of customer data...)
- Customer communication: Automated relational marketing actions
- Loyalty: Customer incentive via rewards and customizable contests.
- E-reputation: aggregation of customers reviews present on the platforms
