CONFERENCES - TFR 2022

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Result: 5 sessions

Dates

Nov 28Nov 29

Speakers

Room

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4:00 PM - 4:30 PM

Make each employee a player in improving the customer experience

Hugues Masselin

10:30 AM - 11:00 AM

How does Vente-Unique maximize the potential of its CRM with its customer engagement platform?

Sylvie Brudey Sarlat

1:40 PM - 2:00 PM

Salle Plénière

What place for emotion in this ultra connected retail world ?

Gérald Karsenti

President & CEO

2:00 PM - 3:00 PM

The challenges of omnichannel : experience, offer, agility

Rosa Atek-Dunis

Global Account Manager CP & Retail

Julien Eckersley

Solution Advisor

Stéphane ZANTAIN

Galeries Lafayette

4:30 PM - 5:30 PM

Salle Plénière

Digital talent and diversity

McKinsey & Company

Gérald Karsenti

President & CEO

Vanina L.Herminier

Nathalie Wright

Chief Digital, Data & Sustainability Officer

CONFERENCES PROGRAM 2022

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