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GLS France
D09
Description
The GLS group, specialist in e-commerce delivery, achieves more than 5 B€ of revenue for more than 870 million parcels delivered. The GLS group's strategy, centered on the customer experience and digital, has resulted in the acquisition of the company Tousfacteurs, a start-up in the digitalization of the last mile. Tousfactors has developed unique technological solutions aimed at creating an unprecedented customer experience that strengthens the link between the brand with its customers. 100% of B2C parcel delivered by GLS benefit from this real-time geo-localized tracking. GLS and Tousfacteurs market this ultra-powerful and targeted media to engage consignee. More than 200 e-merchants already bought the “Track & Engage” service in a wide variety of sectors.
