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Cliking
V81
Description
Cliking is a customer satisfaction and loyalty management solution, designed to help companies build a Customer Centric strategy based on the permanent collection of customer feedback and the implementation of automated customer loyalty and communication actions.
The solution contains 4 modules:
- Customer satisfaction: Customizable customer surveys that can be addressed via QR code, emailing or sms, providing highly detailed analysis indicators (CSAT, NPS... or customer data collection...).
- Customer communication : Automated relationship marketing actions
- Loyalty: customer incentives through rewards and customizable competitions.
- E-reputation: aggregation of customer reviews on platforms