RISE UP : Boost operational efficiency and deliver an excellent customer experience through training: testimonial from celio's HR director*.
Nov 29, 2023 | 10:00 AM - 10:30 AM
Nov 29, 2023 | 10:00 AM - 10:30 AM
Description
"Increase operational efficiency and deliver an excellent customer experience through training: testimonial from celio*'s HR department
Description: With a recent overhaul of its strategy and a major repositioning, celio* is now making training a major lever for optimizing the performance of its sales force. By offering a learning experience centered on the brand's values and culture, celio* unleashes the full potential of its employees, improves the quality of in-store support, and thus increases customer satisfaction. By investing in the transformation of its sales team into true brand ambassadors, the men's ready-to-wear retailer creates a privileged connection with its customers, with a direct impact on sales. How do we do this? By delivering the right content to its learners, at the right time, via the right channel - Learning In the Flow of Work.
