YOOBIC : Naturalia x YOOBIC: An all-in-one employee tool for customer satisfaction and network performance
Nov 28, 2023 | 12:00 PM - 12:30 PM
Nov 28, 2023 | 12:00 PM - 12:30 PM
Description
During this session, Richard Jolivet, Naturalia's General Manager, will take you behind the scenes of the company's operational transformation thanks to YOOBIC. You'll discover how Naturalia has improved operational efficiency and rethought its interactions with stores, making YOOBIC a central tool in the service of customer satisfaction for all in-store staff.
During this presentation, Richard Jolivet will share details of the revolution in operations management, internal communication and team training, as well as the concrete results achieved by the brand. He will also share best practices for a successful roll-out and the strategies used by Naturalia to ensure that every employee makes full use of this innovative tool.
