Tour dedicated to Retail Industry by Accenture
Nov 29, 2023 | 1:50 PM - 2:50 PM
Nov 29, 2023 | 1:50 PM - 2:50 PM
Description
Retail is undergoing a major transformation due to technological progress and evolutions in consumer behavior.
Technologies such as AI, IoT, virtual and augmented reality are playing a central role in reshaping the industry, optimizing operations and personalizing the customer experience.
But these technologies must also ensure that players make the transition to a more fluid omnichannel, which must be allied with the sustainability and ethical issues expected by consumers.