Tour Customer experience - Innovations by Accenture
Nov 28, 2023 | 2:00 PM - 3:00 PM
Nov 28, 2023 | 2:00 PM - 3:00 PM
Description
Come and discover innovations to improve customer engagement and experience. Automate your POS managers' tasks (dashboarding, action tracking) so they can focus on training their teams and improving the in-store experience. Offer your customers more proximity thanks to unique, personalized visits. Let them enjoy a physical or digital experience, or combine the best of both worlds for a phygital immersion. Increase customer engagement by giving them a voice through innovative communication channels. Build loyalty by gamifying your promotional campaigns. Finally, analyze their feedback and propose more appropriate answers thanks to AI.