CM.COM : Omnichannelity: a major asset for customer satisfaction and loyalty
Nov 28, 2023 | 10:30 AM - 11:00 AM
Nov 28, 2023 | 10:30 AM - 11:00 AM
Description
Welcome to a new era where every interaction counts. With Loïc Peeters, Head of User Care at Rakuten, and Pierre Garrigues, Director France at CM.com, find out what challenges companies face today in delivering a customer experience that satisfies and builds loyalty.
