Klark is a start-up offering an innovative customer service system. Our tool is installed on your CRM, your customers ask questions and our AI proposes suggestions of answers that your agents can modify, delete or send as is.
Klark offers immediate gains in productivity and quality, considerably reducing the repetitive nature of customer service agents' work, and consequently the turnover suffered in these professions.
Our solution enables customer services to provide faster responses with a higher level of quality, which has an immediate and mechanical impact on end-customer satisfaction. In terms of Customer Experience, Klark enables companies to re-establish a more human and lasting link with their customers.