Digitizing transport: a strategic lever for Leroy Merlin to enhance customer satisfaction and promise

Name: Digitizing transport: a strategic lever for Leroy Merlin to enhance customer satisfaction and promise
Start: 2024-11-26T10:00:00+01:00
End: 2024-11-26T10:30:00+01:00
Location: Paris Expo, Porte de Versailles - Hall 4

Nov 26, 2024 | 10:00 AM - 10:30 AM

Description

Discover how Leroy Merlin has transformed the management of its internal fleet thanks to an innovative route optimization solution developed by Woop. This advanced technology, called Route Planner, makes it possible to plan and manage delivery routes for internal and external fleets according to multiple parameters such as distance and traffic in real time, ensuring shorter routes and greater operational efficiency. At this conference, we will discuss the concrete benefits of this solution, including reduced logistics costs, improved delivery team performance and the direct impact on customer satisfaction for home improvement leader LEROY MERLIN. Our speakers: Marine TAVERNIER, Product OWNER LEROY MERLIN, Christophe VAMBENETTE , Key Account Manager Woop