The future of relationship marketing in retail: predictions for 2025
Nov 27, 2024 | 1:00 PM - 1:30 PM
Nov 27, 2024 | 1:00 PM - 1:30 PM
Description
1. The importance of personalization in modern retail:
- Explore how personalization has transformed customer engagement and brand loyalty, particularly in the retail sector.
2. Emotional loyalty and long-term commitment:
How retailers make emotional connections with customers and the role of emotional loyalty in long-term brand strategy.
3. Omnichannel strategies and customer relationships in 2025:
- How retailers can manage an omnichannel strategy, and how this approach will evolve to meet the future of customer relationship marketing in 2025.