Tech for Retail 2024

Human in AI: Future of CX is ultra personalized

Nov 26, 2024 | 2:00 PM - 2:30 PM

Description

"The session is designed for consumer experience-focused businesses, fashion/luxury/beauty retailers, and technology enthusiasts. Join us for an immersive exploration of how AI and new age digital solutions are revolutionizing the consumer experience (CX). ​ In this session, we'll unveil new use cases where AI agents and AI-driven playbooks are transforming customer and partner engagement. Discover how AI-first architectures are shifting the landscape—from data to knowledge engineering, from standard transactions to ultra-personalized interactions, and from static customer service to dynamic, always-available digital assistants. We'll dive into how generative AI and large language models are enabling human-like experiences, unlocking unprecedented levels of personalization and engagement."

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