Automation and frugal technologies: combining innovation and sustainability to enhance the customer experience

Name: Automation and frugal technologies: combining innovation and sustainability to enhance the customer experience
Start: 2024-11-27T13:00:00+01:00
End: 2024-11-27T13:30:00+01:00
Location: Paris Expo, Porte de Versailles - Hall 4

Nov 27, 2024 | 1:00 PM - 1:30 PM

Description

This workshop will explore how AI or frugal technologies can transform personalization and the customer experience, from product design to the last mile of delivery. SCALIAN draws on cross-disciplinary know-how developed in several sectors, and already partially applied to Retail and Luxury, notably in areas such as AI, simulation, digital twins, robotization, planning and lifecycle analysis. These technologies improve operational efficiency while enhancing sustainability and protecting brand image, in line with consumer expectations. You'll discover how these solutions, whether based on AI or simpler technologies, optimize resource management, anticipate new standards, and deliver a tailor-made customer experience, while reinforcing brand image through sustainable and responsible practices.