SEPHORA: Technology at the service of the beauty customer experience

Nov 26, 2024 | 11:30 AM - 11:50 AM

Presented by

Alexis Rollier

Global Chief Operating Officer

Sephora

Suggested Sessions

10:00 AM - 11:00 AM

Building the Omniretail of the Future: Agility and Composability for a Unified Customer Experience

Build a flexible omnichannel approach to deliver a consistent shopping experience tailored to customer needs.

10:00 AM - 11:00 AM

Innovation and New Realities: XR, 3D and Generative AI for Retail

Adopt XR, 3D and AI technologies to create immersive virtual environments and transform the retail experience.

3:00 PM - 4:00 PM

AI & Data Efficiency: Maximising Customer Experience and Value Chain Efficiency

Optimise the customer experience and the value chain using artificial intelligence and data analysis.

9:20 AM - 10:00 AM

Opening conference : Arthur Sadoun, Publicis' CEO

Publicis Groupe