Tech for Retail 2024

Using AI to connect store associates and increase conversions

Nov 27, 2024 | 3:00 PM - 3:30 PM

Description

"Running brick-and-mortar stores is a complex task. With a tough recruitment climate, training issues and increasing demands, store colleagues are doing more tasks than ever before, putting a strain on employee retention. At the same time, retail crime is becoming an ever-increasing challenge. Plus you still need to maximise your in-store sales and deliver exceptional customer experiences to help retain customer loyalty. The key to overcoming all of these obstacles? Communication. During this presentation, x-hoppers will demonstrate, through use cases, how a dedicated retail headset communications solution with AI assistance will improve communication and the experience of your store staff and your customers. And, as a result, help you increase sales, decrease training time and reduce shrink."

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