Human in AI: Future of CX is ultra personalized
26 nov. 2024 | 14:00 - 14:30
26 nov. 2024 | 14:00 - 14:30
Description
"The session is designed for consumer experience-focused businesses, fashion/luxury/beauty retailers, and technology enthusiasts. Join us for an immersive exploration of how AI and new age digital solutions are revolutionizing the consumer experience (CX).
In this session, we'll unveil new use cases where AI agents and AI-driven playbooks are transforming customer and partner engagement. Discover how AI-first architectures are shifting the landscape—from data to knowledge engineering, from standard transactions to ultra-personalized interactions, and from static customer service to dynamic, always-available digital assistants. We'll dive into how generative AI and large language models are enabling human-like experiences, unlocking unprecedented levels of personalization and engagement."
