Tech for Retail 2024

The Future is Messaging: Engaging your customers where they want to be

Nov 26, 2024 | 4:30 PM - 5:00 PM

Description

Discover why rich messaging is key to engaging your customers & the messaging platforms that can transform your customer engagement. In this session, we will dive into the message verse, looking at RCS, WhatsApp, Messenger, SMS and more and why an omni-channel approach combined with personalisation builds trust & loyalty. Our expert will guide you in choosing the right platform to build stronger customer loyalty and enhance your business communication strategy. Join us to see how you can elevate your brand and win customer loyalty in a competitive marketplace.

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