Event Agenda
11/28/2022
09:45
09:45 - 10:20
Opening conference : How to innovate to improve te consumer experience in a "Brick and Click" world ?
NicolasHieronimus (L'Oréal)
10:30
10:30 - 11:00
LumApps : How to address frontline workers in retail ?
CharlotteZEKRAOUI (LVMH)MarieDelattre (Lumapps)
10:30 - 11:00
MICROSOFT : Retail Revolution : the consumer has taken over ! Analysis, priorities and technologies by Microsoft
Jean-FrançoisGomez (Microsoft France)
10:30 - 11:00
Why are e-retailers evolving towards the marketplace model ?
10:30 - 11:00
YZR : Product data quality : a hidden and powerful growth lever.
SébastienGarcin (YZR)
10:40 - 11:30
Making supply resilience a competitive advantage
DavidSimchi - Levi (Massachusetts Institute of Technology)NicolasBOUVET (Accenture)
11:00
11:00 - 11:30
ARTEFACT : How to build your data organisation from the ground up in 6 months ?
JérômePetit (Artefact)DraganMrkajic (Fortenova Grupa)ElinaASHKINAZI-ILDIS (ARTEFACT)
11:00 - 11:30
COMMERCETOOLS : a pivotal moment for the evolution of trade
AnthonyMeir (commercetools)
11:00 - 11:30
SOLACE - How did an event-driven architecture accelerate the digital transformation of the Les Mousquetaires group?
VincentRONTANI (Solace)StanislasLEW (STIME)
11:00 - 12:00
The Ramp : The new opportunities of segmented TV to communicate locally, close to your points of sale.
EricGiordano (The Ramp)DimitriMarcadé (TF1 Pub)
11:30 - 12:00
DUNNHUMBY - Retail Media: 5 key success factors
TanguyPincemin (Dunnhumby)
11:30 - 12:20
How does Fnac-Darty accelerate the digitalization of its stores with SES-imagotag?
LaurenceVallana (SES-imagotag )MikeHadjadj (La Retail Tech)
11:30 - 12:00
OCTAVE - Unified Commerce: 4 key steps to empower your salespeople and make them actors of your digital transformation. The example of Cultura Belgium
ThomasBOYER (OCTAVE)
11:30 - 12:00
SENDINBLUE : Conversational Marketing: Increase the performance of your marketing activities with Chat and Conversations.
QuentinLambert (Sendinblue)
12:00
12:00 - 12:30
DEEPREACH - the secrets of 20,000 local digital campaigns to boost sales outlets.
12:00 - 12:30
MANHATTAN - "From point of sale to point of service...the necessary transformation of the physical store".
IsabellePiat (Manhattan Associates)
12:00 - 12:30
Sinfin : How to link consumer and vendor experience ? The Balibaris case
JulienSchneider (Balibaris)JérémyDomingo (Sinfin)
12:20 - 13:10
Data tools for inflation management
AylaZiz (Danone)ClaudeSarrailh (Metro AG)JeromeHamrit (In the Memory)Pierre-AlexandreKoch (Kearney)PascalClouzard (Tech for Retail)
12:30 - 13:00
How does Carrefour manage its data partnerships with CPGs?
EmmanuelMalkor (Carrefour)CarolineNotter (Asana)
12:30 - 13:00
MAXXING - Loyalty at the heart of the online and offline merger
12:30 - 13:00
SERVICENOW/CELONIS - Economic challenges ahead: how can retailers adapt through real-time visualization and business process optimization?
SamiraMazian (Celonis)
12:30 - 13:00
YEXT :" Be present from the 1st search intent: how to optimize acquisition and conversion online and in-store?"
JimmyBarens (Yext)
13:00
13:00 - 13:30
Boost your data acquisition with your promotional and gamification actions. The AUCHAN example
CHAIMAKADHI (KEEMIA)FlorianVindel (WEEZIO)ElenBrûlé (Auchan Retail France)
13:00 - 13:30
INETUM - "The efficiency of the Cloud at the service of Retail"
LaurentDelannoy (Inetum)
13:00 - 13:30
Web 3.0, the revolution in customer knowledge and engagement
Riadlemhachheche (Absolute Labs)LaurentBergère (BearingPoint )
13:30 - 14:00
How Decathlon is transforming with more sustainable models
YannCarre (Decathlon)StéphanePrudhomme (IMAGREEN ex-Boulanger Location)
14:00
14:00 - 14:50
Data strategy and partnerships
GuillaumeCavaroc (META)EricChemouny (Google Cloud)MiguelGonzalez (Carrefour)
14:00 - 15:00
How to optimize the impact of the electronic label in store ? the secrets of a successful deployment with the DIY Warehouse
GillesGagnier (Pricer)GwenolaRIQUIN (Entrepôt du Bricolage)MichelKoch (Diamart Connect)
14:00 - 14:30
Product Experience A Keystone to Digital Commerce
Discover the challenges and benefits of Product Experience Management during this session presented by an Akeneo expert.
You will discover all the benefits of implementing an effective Product Experience Management practice and how to develop an omnichannel sales strategy according to your technological environment in order to accelerate your growth initiatives.
We will also explore what composable commerce is and the MACH (Microservices, API-first, Cloud-native and Headless) principles.
At the end of this session, you will have all the keys to understand why brands and retailers should be interested in composable commerce to develop the customer experience and accelerate their growth initiatives.
What are the benefits?
- Improve time-to-value
- Develop the customer experience
- Adapt quickly and easily to market changes
- Equip yourself with the best solutions on the market
- Develop sales
14:00 - 14:30
The Customer, actor of the monetization of his data by Auchan and Naomi
SolennLe Bolay (Naomi)CatherineVallaeys (Auchan Retail France)
14:00 - 14:30
What will tomorrow's retail look like ? Digital at the heart of performance
JulienMutter (Atmospheres)StéphaneMillet (Demooz)
14:30 - 15:00
COMMERCETOOLS: Fast & Furious: Supercharge your Composable Commerce Journey
Retailers adopting Headless Commerce or MACH has become mainstream. But where did Headless come from, how is MACH evolving the commerce industry & platform world and is Composable Commerce the next step in the evolution? Learn from commercetools, the leader in Headless & Composable Commerce, how to identify whether MACH is right for you, how you get started for both business & IT, and how you can supercharge your digital transformation to win that quarter mile race Fast & Furious-style.
MichaelScholz (commercetools)
14:30 - 15:00
Oui PUB, 3 months later
Oui Pub 3 months later... Or life without leaflets.
3 months after the implementation of the Oui Pub in 14 French local areas, we interviewed national and regional communication managers and points of sale.
Discover the first feedback from the field on this major transformation of promotion:
What are the challenges for advertisers?
What are the actions implemented by the stores?
What are the preferred levers to replace the leaflet?
What are the first results?
ArnaudLONGATTE (Nanotera)Jonathan LEBORGNE (Je bosse en grande distribution)
14:30 - 15:00
Which channel generates the best ROI in retail? Email of course! With an ROI of 37€ per euro invested, come and discover the trends and best practices that are currently emerging.
ValentinBourriaud (Twilio)
15:00
15:00 - 15:30
"Administrative and HR management of your stores - Exchange with our expert?"
AxelMOUTERDE (Combo HR)
15:00 - 15:30
Ensure large-scale product curation with a well-designed marketplace strategy
A positive customer experience requires an expansive assortment and competitive pricing – without compromising your brand DNA. In this on-demand master class, break through the boundaries of first-party eCommerce and discover the marketplace strategies that can help you achieve curation at scale.
This on-demand master class will feature insights from Carrefour, one of the world’s leading retail Platform Pioneers, who will share how partnering with trusted sellers has empowered them to exceed their customers’ ever-rising expectations while staying true to their brand promise. Retail experts from Mirakl’s industry-leading Customer Success team will expand on marketplace strategies that have led to the successful launch and scaling of over 300 Mirakl-powered Marketplaces across the globe.
LaurentThoumine (Accenture)StanislasJoly (Mirakl)VincentCotte (Carrefour)
15:00 - 15:30
Keynote - Frédéric Duval - General Manager Amazon.fr
15:00 - 15:30
MICROSOFT : Cloud and digital to improve customer experience and support La Redoute's transformation
Jean-CédricCosta (La Redoute)XavierPerret (Microsoft France)
15:00 - 15:30
When technology is at the service of your future.
Jean-FrançoisGomez (Microsoft France)
15:30 - 16:00
5 levers to reduce the Time-to-Market of your digital transformation project
For a retailer, successfully implementing a digital transformation plan is a major challenge.
Between the obligation to change and the actual deployment of solutions, we propose to share with you the experience of successful projects.
We will base this discussion on 5 success levers which combine the work of the client, the consultant, the project management and the project management:
- Identify the transformation issues before launching the project and the gain they represent
- Avoid lengthy requirements and specifications and focus on your major needs
- Target your choice of service providers and solutions very early on in the decision process and ensure that they adhere to the project!
- If possible, limit the number of contractors to avoid critical paths
- Deploy quickly, and by bundle if possible
Speakers:
Géraldine Esnault, Director of Operations, Calliope Business Solutions
Mouloud Chermak, Head of Retail BU, Calliope Business Solutions
Richard Charmasson, Associate Director, Aliznet
Translated with www.DeepL.com/Translator (free version)
MouloudChermak (Calliope)GéraldineEsnault
15:30 - 16:00
Accelerate business growth with an optimal shipping process
CelineLopes (Sendcloud)
15:30 - 16:00
Identity and customer experience at the heart of Chronodrive's cloud and microservices transformation strategy
JérémyDallois (ReachFive)VianneyWAQUET (Chronodrive)BrunoJonckheere (Google Cloud)
15:30 - 16:00
Lemonway : How SNCF Connect & Tech trusted Lemonway to secure its mobility marketplace transactions
Martin-PierreGaultier (Lemonway)Yoan Ouaziz (SNCF Connect & Tech)
15:40 - 16:30
Data monetization and Retail Media: A new Eldorado?
TanguyPincemin (Dunnhumby)AlexandraSuire (RetailinK by Fnac Darty)RémiSeners (BCG)SamuelBaroukh (Nestlé France)OlivierBoutin (Valiuz)
16:00
16:00 - 16:30
AMAZONPAY Consumers have more choices than ever. Choosing the right growth levers while prioritizing customer needs is key
RégisPennel (L'EXCEPTION)GabrielleLitwin (Amazon Pay )
16:00 - 16:30
Make each employee a player in improving the customer experience
AlenaNovikova (ADEO Group)HuguesMasselin (Qualtrics)
16:00 - 16:30
SHIPUP - The post-purchase experience: an untapped growth lever in eCommerce
CarolineGaubert-Amy (Shipup)GraziellaKaeuffer (Courir)
16:00 - 16:30
TECHNIS - "360 analytics to optimize the management of your points of sale".
ArnaudDeplanque (Technis)LaurentMeoni (Technis)
16:30 - 17:00
"Amazon's retail strategy at the fingertips of all retailers How to develop an innovative relationship with your suppliers?"
RomainParent (Shippingbo)MaximeZablot (Shippingbo)
16:30 - 17:20
At the heart of circularity, data
EmmanuelleLedoux (the National Institute of Circular Economy)DidierVeloso (GS1)François-XavierO'Mahony (Accenture)CélineDumenil (Auchan Retail)JulienAchour (Decathlon)
16:30 - 17:00
BIGCOMMERCE - Demystifying headless
MaïwennLecomte (Big Commerce)HadiFarhat (Bigcommerce)
16:30 - 17:00
How does TAO use Snowflake to enrich its customer knowledge in a 360 customer strategy ?
GuillaumePORQUIER (Tape à l'Oeil)
16:30 - 17:00
WOOP - The 10 2023 trends of last mile delivery.
MatthieuBonenfant (Woop)ElodieGUESSAS (woop)
17:00
17:00 - 17:30
"Life Centricity - The new formula for growth through relevance"
FrançoisPhan (Accenture)CorentinMonot (Accenture)
17:00 - 17:30
Capgemini & L'Oréal : beauty products digital twins as customer engagement facilitator
Stephane Lannuzel (L'Oréal)
17:00 - 17:30
Start-up Award
PierreBuchsenschutz (Auchan Retail)MatthiasBerahya-Lazarus (Way)BettinaAurbachAuréliaRondeaux (E. Leclerc)
17:00 - 17:30
The secrets of retail brands that have "cracked" influence
QuentinBordage (Kolsquare)
