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Platana
B32
Description
Platana is the alliance of a cutting-edge technological platform with unrivaled business expertise, offering retailers the opportunity to revolutionize the after-sales experience for their customers, employees and partners.
Our solution offers retailers the ability to provide an incomparable after-sales experience to their customers, while effectively standardizing and digitalizing their after-sales processes.
The resulting benefits are multiple: a significant improvement in customer satisfaction and loyalty, a substantial reduction in operational costs, collection of essential data to lead teams on quality, while guiding consumers towards adoption generalized repairability.
# AfterSalesService #Repairability #CustomerExperience
