CUSTOMER EXPERIENCE AWARD

Innovation that transforms the customer experience!


Innovation that transforms the customer experience!

Tech for Retail is launching this year the Customer Experience Award! Five finalist companies will unveil their innovations to rethink customer reception, streamline the customer journey, and offer increasingly personalized experiences. In front of an audience of professionals and media, they will present their projects during dynamic pitches that outline the new generation of customer experience.

Sponsored by Élise Ducret, Deputy General Manager Carita – L’Oréal

★ WINNER 2025 ★Dealt

Dealt permet aux enseignes de piloter toutes leurs offres de services à domicile et leurs assurances produits, en ligne comme en magasin. La plateforme intègre ces services directement dans le parcours client sous la marque de l’enseigne, créant de nouveaux revenus et améliorant la fidélité. Déjà adoptée par les plus grands noms du retail, Dealt transforme le service en un véritable avantage concurrentiel.
dealt.fr

FINALISTES 2025

JURY 2025

Elise Ducret

Deputy General Manager
Carita

Anne-Laure Feldkircher

General Manager
BUT

Marie Lalleman

Board Director & Chair NCGC
Criteo

Laurent Rapoport

Groupe Tour d'Argent
Directeur général
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