Nov 24, 2025
9:20 AM10:00 AM
Main Stage
Opening Keynote
Opening conference Maurice Lévy - Emeritus Chairman, Publicis Groupe
Conférence d'ouverture Maurice Lévy - Emeritus Chairman, Publicis Groupe
Maurice Lévy
Emeritus ChairmanPublicis Groupe
Tech For Retail 2025
Nov 24, 2025
10:00 AM10:30 AM
Salle 7
Partner conference
How a healthy infrastructure can empower your business to innovate and gain a competitive edge
You have a business to run and every minute counts. Your data is the heartbeat of your operations, and you want it handled with care.
It begins with a simple goal: moving your data safely and efficiently. Soon, you discover a team and a platform designed to make that journey effortless. With fully managed, open source data technologies, you can finally breathe, your operations are running smoothly, your systems are reliable, and your time is back where it belongs: focused on your business.
As you grow, you need more than stability, you need freedom to scale without constraints. No vendor lock-in, no hidden walls. Just the confidence to build something that lasts.
Your data holds untapped potential. Search alone isn’t enough, you want to innovate, to create, to stay ahead of what’s...
Olivier Huber
Senior Partner Solution ArchitectAiven
Nov 24, 2025
10:00 AM10:30 AM
Salle 2
Partner conference
How can retailers reconcile headquarter pricing strategy with the agility required at store level?
In this session, BOOPER will show how MPS has evolved to give headquarters the ability to define and express their pricing strategy, while enabling stores to adapt it to their local reality. With MPS Store, store teams benefit from a simplified yet powerful version of the platform to capture margin opportunities and protect their price image.
👉 Pricing science finally makes it to the last mile — the store.
Ludovic Shum
BOOPER
Nov 24, 2025
10:00 AM10:30 AM
Salle 4
Partner conference
How can you optimize your customer experience with omnichannel appointment scheduling ?
Customer Experience, IT, and Marketing leaders in large organizations face a major challenge : orchestrating millions of customer interactions while keeping costs and resources under control.
In this conference, discover how an intelligent, omnichannel, and integrated appointment scheduling strategy can transform both the customer experience and advisor efficiency.
Agenda :
• Key trends: self-service, omnichannel, 24/7 availability
• Enterprise challenges: multi-site orchestration, GDPR compliance, tool overload, cost/time pressure
Agendize insights and vision :
• Advanced automation & schedulin
• CRM, Contact Center, AI, chatbot & voicebot integration
• Data security, scalability, and sovereignty
• Inspiring case studies from major retail players
Why attend ?
• Identify...
Thomas Picart
Directeur projetAgendize
Clément Lejeune
Directeur des OpérationsAgendize
Nov 24, 2025
10:00 AM10:30 AM
Salle 6
Partner conference
How to take eCommerce businesses to the next level with retail's new growth engines
Le eCommerce est à un point d’inflexion. Alors que les marketplaces représentent désormais 67% des ventes en ligne dans le monde et que le retail media devrait atteindre 174,9 milliards de dollars en 2025 (rapport WARC,2025); beaucoup d’enseignes opèrent encore avec des modèles qui freinent encore croissance et rentabilité.
Rejoignez Matthieu Denime, VP Sales & New Business chez Rakuten et Stanislas Joly, VP Account Management chez Mirakl — ils vous partageront les secrets des grands retailers qui transforment leur business en activant deux moteurs de croissance majeurs : la marketplace et le retail media.
Matthieu Denime
VP Sales & New Business
Stanislas Joly
VP of Account ManagementMirakl
Nov 24, 2025
10:00 AM10:30 AM
Salle 1
Partner conference
Insurance integrated into Shopify's sales service: Neold's experience with Dn'D x Neat.
👉 Discover how to transform your product page into a trustworthy experience that generates revenue and customer loyalty. Feedback from Neold, an expert in reconditioned electric bikes, provides concrete, inspiring, and directly actionable insights for all retailers.
With Neold, an expert in reconditioned electric bikes, Neat, a key player in onboard insurance, and Dn'D, an e-commerce expert, dive into a comprehensive review of their experiences:
• Why and how to integrate insurance into your e-commerce business.
• What concrete benefits can be gained for your margins and customer service.
• What best practices to apply to turn this lever into a competitive advantage.
Fanny Saint-Orens
COONeold
Thibault Petitjean
Head of ProductNEAT
Rémi Verrière
Responsable d'offre connecteurs et extensionsDN'D
Nov 24, 2025
10:00 AM10:30 AM
Salle 5
Partner conference
It’s Not About Data, It’s About Collection
David Gottlieb
Chief Revenue OfficerTrax
Henri Mercier
Perfect Store Product ManagerPernod Ricard
Nov 24, 2025
10:00 AM10:20 AM
Main Stage
Keynote
Sephora: technology to nurture a 'Love Brand'
Catherine Spindler Présidente de Sephora Europe et Moyen-Orient (EME) Sephora
Catherine Spindler
Présidente de Sephora Europe et Moyen-Orient (EME)Sephora
Nov 24, 2025
10:15 AM11:00 AM
Place des Innovations
Pitch competition & collaborations - CSR & circular economy
co-organized with The Retail Tech
Nov 24, 2025
10:20 AM11:00 AM
Main Stage
Conference
AI in Retail: Where Are We Really, and Concrete Application Cases
Benjamin Rey
Director of Artificial IntelligenceADEO
Rodolphe Even
Group IT Omnichannel DirectorLVMH
Aurélie Bié
Retail Business PrincipalGoogle Cloud
François-Xavier Sallé
Partner, Practice Retail & Consumer goodsBoston Consulting Group (BCG)
Raphaël Kattan
Expert Retail - Maddyness - Directeur Général Associé TalenCoMaddyness
Nov 24, 2025
10:40 AM11:10 AM
Salle 6
Partner conference
Clarins x Lengow: Decoding E-tailers’ Strategies through Price Monitoring
Comment Clarins accompagne la croissance de ses ventes en ligne, dans et hors de son réseau européen agréé, grâce au price monitoring de Lengow.
Dans un marché où les ventes online se développent à un rythme effréné, Clarins a choisi Lengow et sa solution NetMonitor pour mieux comprendre au niveau européen les stratégies prix de ses distributeurs agréés et les défis que leur posent les acteurs non agréés.
Au cours de cette session, Laurent Sorieul, Commercial Strategy Director Europe chez Clarins, prendra la parole aux côtés de Nicolas Appert, CEO de Lengow, et partagera son retour d’expérience concret et inspirant.
Vous découvrirez comment Clarins s’appuie sur des dashboards intelligents et un monitoring automatisé pour :
- Obtenir une visibilité en temps réel sur ses canaux de...
Laurent Sorieul
Commercial Strategy Director EuropeClarins
Nicolas Appert
CEOLengow
Nov 24, 2025
10:40 AM11:10 AM
Salle 5
Partner conference
Create and Promote an Offer that Matches Your Customers' Expectations – The Potager City Case
Today’s consumers claim to care deeply about sustainability, local sourcing, and ethical choices. Yet, when it comes to actual purchases, price, convenience, and habit often take the lead.
So how can brands truly understand this gap between what people say and what they do — and turn it into an opportunity?
In this joint session with Potager City and Batch, we’ll dive into the paradoxes of modern consumers and explore how data, storytelling, and innovation can help build offers that align values, accessibility, and business impact.
A cross-perspective conversation between tech and retail players, designed to rethink how brands connect with consumers — at the intersection of conscience and conversion.
Noreen Louis
Directrice omnicanale de l'offre, des achats et du commerce Potager CityPotager City (Carrefour)
Jonathan Millet-Barquez
Senior Customer Success ManagerBatch
Thierry Lépée
Batch
Nov 24, 2025
10:40 AM11:10 AM
Salle 2
Partner conference
From Click to Chic: Turning Data into Emotion and Loyalty at VeryChic
See how VeryChic leveraged Bloomreach to turn data into personalized, high-impact customer experiences.
A fast-paced and inspiring session on how data and creativity can drive loyalty and growth.
Antoine Zadri
Sales Director South EMEABloomreach
Justine Gbikpi
Head of CRMVery Chic
Nov 24, 2025
10:40 AM11:10 AM
Salle 7
Partner conference
How is Carrefour accelerating new store openings using AI and Agents, with Artefact?
Vincent Blaclard
Managing Partner & Retail Lead FranceARTEFACT
Nov 24, 2025
10:40 AM11:10 AM
Salle 1
Partner conference
How Teract Reinvented Itself in the Age of Omnichannel
How can you transform a market that is still 100% physical into a truly omnichannel experience? Teract rose to the challenge by launching innovative digital services (click & collect, store delivery, delivery straight from the supplier, etc.) and gradually rolling out its Jardiland model to Gamm Vert. Delve into Teract's Test & Learn strategy, which capitalized on the strength of its stores' geographical network and relies on a flexible and configurable digital solution to find and implement the best logistics strategy.
Daniela RODRIGUES
Responsable Tech & DataTERACT
Philippe Romano
CEO - Co-founderKbrw
Nov 24, 2025
10:40 AM11:10 AM
Salle 4
Partner conference
Investing in training is key to retaining staff and ensuring the performance of points of sale.
Rising turnover, disruptive absenteeism, less attractive jobs... What if training became your number one lever for building loyalty and increasing efficiency?
Mr. Loizeau, an Intermarché member (six stores), will share why he has placed training at the heart of his strategy and how he has made it operational at the point of sale. A 100% practical discussion: concrete feedback, the role of partners, and an introduction to the potential of AI in future programs.
Why attend?
Simple, replicable, and actionable methods.
Concrete examples for engaging and developing skills.
Leave with ideas you can put into practice right away.
Pierre-Yves BLANCHARD
Directeur MétierTimeskipper
Alexandre Loizeau
AdhérentIntermarché
Nov 24, 2025
11:00 AM11:20 AM
Main Stage
Keynote
Augmented marketing in the age of AI
Keynote Asmita Dubey - Chief Digital & Marketing Officier - Member of the Executive Committee L'Oréal
Asmita Dubey
Chief Digital & Marketing Officer - Member of the Executive CommitteeGroupe L'Oréal
Nov 24, 2025
11:00 AM11:20 AM
Place des Innovations
Presentation Startup Storemeup Carrefour
Nov 24, 2025
11:20 AM11:50 AM
Salle 1
Partner conference
Compliance, Engagement, Performance: The Winning Trio for Retail
French retailers face a complex equation: strict labor regulations, staff shortages, and ever-rising customer expectations. Orquest turns scheduling into a true performance driver through AI: automating compliance, empowering teams with flexibility, and aligning staffing with real customer flows. Brands like McDonald’s, Kiabi, and Dior prove that it’s possible to reconcile employee well-being with operational excellence. When technology gives meaning back to work on the shop floor.
Maria TORRES
Regional DirectorOrquest
Jean-Baptiste Konneradt
Key Account ManagerOrquest
Nov 24, 2025
11:20 AM11:50 AM
Salle 2
Partner conference
Generative AI for Retail: How Beaumanoir is simplifying the adoption of technologies and processes in stores.
This conference, led by the Beaumanoir Group in partnership with Snowflake, focuses on the practical application of Generative Artificial Intelligence (GenAI) in the retail sector.
The goal is to show how Beaumanoir, by leveraging data through the Snowflake platform, uses GenAI to simplify and optimize the use of technologies and processes for its teams. The ultimate aim is to make store staff more efficient in-store by facilitating access to information and automating tasks, thereby allowing employees to focus more on the customer relationship.
Pierre Brouant
Solution Expert RetailSnowflake
Antoine Bréjuin
Architecte TechniqueGroupe Beaumanoir
Nov 24, 2025
11:20 AM11:50 AM
Salle 7
Partner conference
Humanizing AI: Empowering teams to accelerate growth
Jeroen Verboom
Strategic Lead AISpring GDS
Nov 24, 2025
11:20 AM11:40 AM
Main Stage
Keynote
Keynote Sebastian Siemiatkowski, Co-founder & CEO, Klarna
Keynote Sebastian Siemiatkowski, Co-founder & CEO, Klarna
Sebastian Siemiatkowski
Co-founder & CEOKlarna
Nov 24, 2025
11:20 AM11:50 AM
Salle 5
Partner conference
The successful bets of RAND and Club Med: Harmonizing 4 Brands with a Unified Platform to Deliver a Client Experience Without Borders
When the worlds of retail and hospitality meet to define the future of the seamless customer experience.
Nicolas Tavernier, Project Manager – Head of Studies and Applications at Rand Group (a major player in fashion jewelry and accessories), and Lucas Renaud, Business Application Manager at Club Med, will share the behind-the-scenes story of their strategic transformation with the Orisha Commerce solution.
Discover how the Rand Group successfully harmonized the operations of its four brands (Balabooste, Lollipops, Moa, L'Atelier de Famille) across multiple countries thanks to a single SaaS platform, gaining both autonomy and agility. In parallel, Lucas Renaud will illustrate how Club Med relies on the same solution to offer a borderless customer experience, guaranteeing a fluid and...
Lucas RENAUD
Responsable des Applications MétierClub Med
Camille Schlotterer
Gift Cards AssociateJoko
Christophe Dubuis
Sales Director France & NEOrisha Commerce
Nicolas Tavernier
Chef de Projets - Responsable Etude et ApplicationsGroupe Rand
Nov 24, 2025
11:20 AM11:50 AM
Salle 3
Partner conference
Walmart & dunnhumby: Success and Future of Data Monetisation
The success of Walmart and dunnhumby illustrates the power of data in an era where modern retail now operates as a true ecosystem. Leveraging the Scintilla platform, insights are transformed into levers for optimising Category Management and Retail Media, while also integrating suppliers into a collaborative monetisation approach.
Sandrine Devy
Global SVP Monetisationdunnhumby
Nov 24, 2025
11:20 AM11:50 AM
Salle 6
Partner conference
Who Wins in Luxury Fashion When AI Rules Pricing?
Explore the transformative power of AI, data, and competitive intelligence in reshaping pricing strategies across the luxury fashion sector. This session will delve into who truly benefits from this digital revolution: brands, internal teams, or consumers. Join the session to listen to the brand Bata Shoes for an insightful discussion on these pivotal trends and their implications for the future of luxury retail.
Nicolò Chiaramonte
Business Product Owner ECOM, APP, AIBATA Shoes
Maximilian Lanaro
CTOCompetitoor
Barbara Speranza
Deda Stealth
Nov 24, 2025
11:40 AM12:20 PM
Main Stage
Conference
AI and Computer Vision for Operational Excellence
Hubert Desroche
Directeur des Opérations Monoprix, membre du Comex en charge des Magasins intégrés et franchisés, de la Supply et de la Logistique.Monoprix
Pierre Demoures
SEVP & COO - Global Sales and Customer Operations at SES-imagotagVusionGroup
Daniel Ducrocq
Vice President West Europe, Retail chez NielsenIQNielsenIQ
Mike Hadjadj
Founderiloveretail.fr & La Retail Tech
Nov 24, 2025
11:45 AM12:30 PM
Salle Networking
Exclusive mapping of French retail startups by France Digitale and FDJ UNITED Ventures
Alexandre Leclerc
Chef de produitl’Addition
Maxime Sbeghen
Head of InvestmentsFDJ UNITED VENTURES
Jane Barge
VP Mirakl ConnectMirakl
Raphael Botbol
CEO of BU "Payment & Services", Executive VP Innovation and VenturesFDJ UNITED
Matias Berny
CEOPrelude
Maya Noël
Directrice GénéraleFrance Digitale
Nov 24, 2025
12:00 PM12:30 PM
Salle 5
Partner conference
From e-commerce to Agentic Commerce: how Stripe, PwC, and La Redoute are preparing for the next retail revolution.
Jean-Cédric COSTA
Chief Information OfficerLa Redoute
Niels Albrand
Agentic Commerce leadPwC
Alix Gervaise
Solution Architect ManagerSTRIPE
Nov 24, 2025
12:00 PM12:30 PM
Salle 7
Partner conference
How IDKids, with Adista and Cato Networks, is modernizing and securing the network infrastructure of its 980 sites across Europe with SASE (Secure Access Service Edge)
Retail network infrastructures are among the most complex. For an international brand like IDKids, managing nearly a thousand sites across 29 countries was a real challenge: heterogeneous connections, inconsistent security, and high operating costs.
In collaboration with Adista and Cato Networks, IDKids launched a major transformation project towards SASE (Secure Access Service Edge) — an architecture that combines SD-WAN and security functions within a cloud-native platform, unifying all resources from headquarters to stores.
During this session, the teams will share the key stages of the project, the challenges they faced, the performance and simplicity gains achieved, and the lessons learned for any retailer looking to build a more resilient and agile infrastructure.
Benjamin Lefevre
Responsable du développement Retailadista
Adrien Porcheron
Country Manager FranceCato Networks
Grégory Allet
Directeur des Opérations SI & LogistiqueIDKIDS
Sébastien Urbaniack
Responsable InfrastructuresIDKIDS
Nov 24, 2025
12:00 PM12:30 PM
Salle 3
Partner conference
How to grow your international sales and optimize your conversion?
Through the experience of the leading brand Eden Park, we will share the keys to:
- Managing an unstable international context (the USA)
- Localizing the shopping experience for your customers
- Improving your acceptance rate
- Adjusting your pricing strategy market by market to ensure profitability
Basile Ricordel
Directeur Commercial FranceGlobal-e
Bastien Borget
Directeur DigitalEden Park
The european retail exhibition
24-25 november 2025 • Paris Expo, Porte de Versailles
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