PROGRAM
MAIN STAGE

Tech For Retail 2025

Nov 24Nov 25
From
To
Nov 24, 2025
9:20 AM10:00 AM
Main Stage
Opening Keynote

Opening conference Maurice Lévy - Emeritus Chairman, Publicis Groupe

Conférence d'ouverture Maurice Lévy - Emeritus Chairman, Publicis Groupe
Maurice Lévy
Emeritus ChairmanPublicis Groupe
Nov 24, 2025
10:00 AM10:20 AM
Main Stage
Keynote

Sephora: technology to nurture a 'Love Brand'

Catherine Spindler Présidente de Sephora Europe et Moyen-Orient (EME) Sephora
Catherine Spindler
Présidente de Sephora Europe et Moyen-Orient (EME)Sephora
Nov 24, 2025
10:20 AM11:00 AM
Main Stage
Conference

AI in Retail: Where Are We Really, and Concrete Application Cases

Benjamin Rey
Director of Artificial IntelligenceADEO
Rodolphe Even
Group IT Omnichannel DirectorLVMH
Aurélie Bié
Retail Business PrincipalGoogle Cloud
François-Xavier Sallé
Partner, Practice Retail & Consumer goodsBoston Consulting Group (BCG)
Raphaël Kattan
Expert Retail - Maddyness - Directeur Général Associé TalenCoMaddyness
NEW TECHNOLOGIES / IA
Nov 24, 2025
11:00 AM11:20 AM
Main Stage
Keynote

Augmented marketing in the age of AI

Keynote Asmita Dubey - Chief Digital & Marketing Officier - Member of the Executive Committee L'Oréal
Asmita Dubey
Chief Digital & Marketing Officer - Member of the Executive CommitteeGroupe L'Oréal
Nov 24, 2025
11:20 AM11:40 AM
Main Stage
Keynote

Keynote Sebastian Siemiatkowski, Co-founder & CEO, Klarna

Keynote Sebastian Siemiatkowski, Co-founder & CEO, Klarna
Sebastian Siemiatkowski
Co-founder & CEOKlarna
Nov 24, 2025
11:40 AM12:20 PM
Main Stage
Conference

AI and Computer Vision for Operational Excellence

Hubert Desroche
Directeur des Opérations Monoprix, membre du Comex en charge des Magasins intégrés et franchisés, de la Supply et de la Logistique.Monoprix
Pierre Demoures
SEVP & COO - Global Sales and Customer Operations at SES-imagotagVusionGroup
Daniel Ducrocq
Vice President West Europe, Retail chez NielsenIQNielsenIQ
Mike Hadjadj
Founderiloveretail.fr & La Retail Tech

VusionGroup

NEW TECHNOLOGIES / IA
Nov 24, 2025
12:20 PM12:40 PM
Main Stage
Keynote

Generative AI: From Customer Experience to Operational Excellence, the Retail Revolution is Here, Are You Ready?

Keynote Thomas Métivier - CEO, Cdiscount
Thomas Métivier
PDGCdiscount
Nov 24, 2025
12:40 PM1:20 PM
Main Stage
Conference

Intelligent back-office: How AI transforms the customer experience through Black Friday

Daniel Gerdes
SVP, Global Head of SAP Mission Control Center & Mission Critical SupportSAP
Frank Rosenthal
Expert en stratégies du commerce
Manoj Gupta
Global Head of SupportSAP Commerce

SAP France

NEW TECHNOLOGIES / IA
Nov 24, 2025
1:20 PM2:00 PM
Main Stage
Conference

Generative AI and Agents: the next revolution in commerce?

Emmanuel Grenier
Directeur exécutif E-commerce, Data et Transformation DigitaleCarrefour
Edouard De Mézerac
CEO GroupeArtefact
Pascal Clouzard
Co-founderTech for Retail
NEW TECHNOLOGIES / IA
Nov 24, 2025
2:00 PM2:20 PM
Main Stage
Keynote

The KIKO Glow-Up: Transforming Beauty from the Inside Out

Simone Dominici Président Directeur Général Kiko Milano
Simone Dominici
Président Directeur GénéralKiko Milano
Nov 24, 2025
2:20 PM3:00 PM
Main Stage
Conference

Augmented and connected store: the store regains its central role

Tash Whitmey
Managing DirectorTesco Retail Media
Thierry Gadou
Chairman & CEOVusionGroup
Laurent Thoumine
Retail EMEA Senior Managing DirectorAccenture
Mark Ibbotson
Founder Ibbotson Consulting, Ex Walmart EVP Central Operations and Real Estate, EX Asda COO
STORE SOLUTIONS / POS
Nov 24, 2025
3:00 PM3:40 PM
Main Stage
Conference

Reinventing Commerce: The New Horizons of Retail

Discover how to transform retail challenges into growth opportunities. An expert conversation on AI, unified commerce, and winning strategies for peak season. With Peyman Naeini (Field CTO, Shopify), Alexandre Chaumien (Head of Enterprise EMEA, Shopify), and Emilie Benoit-Vernay (Director of Partnerships EMEA, Shopify).
Peyman Naeini
Field CTOShopify
Émilie Benoit-Vernay
Director Sales & Partnerships EMEAShopify
Alexandre Chaumien
Director of Enterprise EMEAShopify

Shopify

CONSULTINGMARKETING & COMMUNICATIONE-COMMERCE & OMNICHANNELNEW TECHNOLOGIES / IA
Nov 24, 2025
3:40 PM4:20 PM
Main Stage
Conference

Sustainable Commerce and Regulation: No Data, No Future

Laura Martinez Gomez
Chief Digital Officer and Head of ITNestlé France
Hélène Valade
Group Environment Development DirectorLVMH
Cédric Lecolley
Directeur Commercial & FilièresGS1 France
Bertrand Swiderski
Directeur RSE du groupe Carrefour et Président de PERIFEMCarrefour - Perifem
CSR & CIRCULAR ECONOMY
Nov 24, 2025
4:30 PM5:10 PM
Main Stage
Keynote

Why and how to THINK CUSTOMER? A demonstration through examples (and sometimes by the absurd…)

Olivier Dauvers Journaliste & éditeur Editions Dauvers
Olivier Dauvers
Journaliste & éditeurEditions Dauvers
CRM & CUSTOMER SERVICE
Nov 24, 2025
5:10 PM6:00 PM
Main Stage
Conference

Secrets of scale-ups and unicorns: what they understood before anyone else

Philippe Corrot
Co-founder & CEOMirakl
Gabriel Hubert
CEO and co-founderDust
Eliot Andres
Co-founder & CTOPhotoroom
Pascal Clouzard
Co-founderTech for Retail
Nov 25, 2025
9:30 AM9:50 AM
Main Stage
Keynote

Artificial intelligence, real proximity

Keynote Philippe Palazzi - CEO Groupe Casino et Président de Monoprix et Naturalia
Philippe Palazzi
Directeur Général du Groupe Casino et Président de Monoprix et NaturaliaGroupe Casino
Nov 25, 2025
9:50 AM10:30 AM
Main Stage
Conference

AI in the supply chain: the silent revolution

Adil Bouhdadi
Co-founder & CEOAutone
Vincent Gufflet
Directeur Services et OpérationsFnac Darty
Jean-Luc Rognon
Rédacteur en chefSupply Chain Magazine
Jean-Christophe Machet
CEOFM Logistic
SUPPLY CHAIN & LOGISTICSNEW TECHNOLOGIES / IA
Nov 25, 2025
10:30 AM10:50 AM
Main Stage
Keynote

Driving Growth Through Technology: How Falabella Transformed Retail Across Latin America

Keynote Ariel Schabas - CTO Digital Commerce & CIO, Falabella. Falabella is ​Latin America’s leading retail and financial services groups, operating across multiple countries with businesses spanning department stores,​ fashion, home improvement, supermarkets, e-commerce, and banking
Ariel Schabas
CTO Digital Commerce & CIOFalabella Retail
François Sorel
Rédacteur en chefBFM Business
Nov 25, 2025
10:50 AM11:30 AM
Main Stage
Conference

Flying through turbulence: how agility becomes a strategic superpower.

Facing volatile customers and unprecedented technological pressure, uncertainty is the new norm. The real challenge: mastering this turbulence. The sociology of the evolving consumer will be deciphered to identify the growth levers that work today. The objective: to provide inspiration for aligning operational performance with the necessary fundamental transformation, illuminated by testimonials from key brands.
Claire Sixdeniers
Directrice Marketing, Digital et Experience ClientsCarrefour Services
Thina Cadierno
Directrice GénéraleGroupe RETIF
Vincent Doumerc
Directeur GénéralFRANPRIX
Sydney Palti
CEOAltavia
Valérie Piotte
Directrice Générale d'Altavia.OpenlabAltavia
Nathan Stern
Directeur des ÉtudesAltavia

Altavia

Nov 25, 2025
11:30 AM12:10 PM
Main Stage
Conference

The service dimension in the luxury sector

Elise Ducret
Deputy General ManagerCarita
Carole Roth
Senior Vice President In Hotel Experience, Food & Beverage & Ancillary RevenuesAccor
Arthur Hagiage
CEOGaudier
CRM & CUSTOMER SERVICE
Nov 25, 2025
12:10 PM12:50 PM
Main Stage
Conference

New retail formats: social shopping, live commerce, influencers. Understanding Gen Z customers

Justine Hutteau
Co-fondatriceRESPIRE
Cyrille Jacques
Chief Operating Officer & Co-founderCiao Kombucha
Arnaud Cabanis
Directeur Général MonétisationTikTok France et BeNeLux
Vanina Prélat L'Herminier
Journaliste
E-COMMERCE & OMNICHANNEL
Nov 25, 2025
12:50 PM1:10 PM
Main Stage
Keynote

Quiet Innovation: when care, culture and connection redefine the meaning of luxury Talk by Laura Burdese, Deputy CEO, Bvlgari

There is something profoundly human in the way Bvlgari approaches innovation. At Tech for Retail, I will share two experiences that reflect our belief that innovation, before being a technological achievement, is an act of care. A way to honour our heritage and give more to those who choose us: more meaning, more transparency, more connection. The first one is “Serpenti Infinito”: An immersive journey through Shanghai, Seoul, and Mumbai, where we invited local artists and communities to reinterpret our iconic Serpenti. Above and beyond a “simple” exhibition, it was a cultural dialogue extended to our stores through pop-ups, VR suites, curated installations and personalized experiences. Here, technology added value by quietly amplifying the experience, making it richer, more accessible, and emotionally resonant without ever becoming the main act. The second one is “Connected Jewelry”: the world’s first High Jewelry recognition technology embedded in a mobile app. No devices, no friction. Just the discreet scan of a 0.7 mm engraved code revealing a Digital Passport of origin, transparency, craftsmanship and care. A simple gesture that offers clients something more: access to the full story behind their jewel, a deeper understanding, and a new kind of trust. What makes me passionate about both projects is not their complexity, but their clarity and (apparent) simplicity. They are not about technology for its own sake. They are about using innovation to offer more: more...
Laura Burdese
Deputy CEOBvlgari
Nov 25, 2025
1:10 PM1:50 PM
Main Stage
Conference

10 years after launching monetisation, what do retailers have to show for?

A decade after the rise of retail media monetisation, what has the retail industry truly achieved – and where is it heading? This high-level discussion brings together C-level leaders from some of Europe’s leading retailers to explore the strategic, organisational, and commercial impact of retail media on their businesses – and offers an insider’s perspective on what’s next for retail media in EMEA.
Marc Fischli
Executive Managing Director, EMEACriteo
Romain Roulleau
Group Digital & e-Commerce DirectorKingfisher
Guillaume Bacuvier
CEOWorldpanel by Numerator
Maurits Priem
VP Monetization Europe & IndonesiaAhold Delhaize
Dorit Posdorf
Advisor, Chief Marketing OfficerEx-DocMorris , Ex-Flaconi
CONSULTINGMARKETING & COMMUNICATIONE-COMMERCE & OMNICHANNEL
Nov 25, 2025
1:50 PM2:30 PM
Main Stage
Conference

Code of Desirability: Technology shaping the future of Luxury

Cristiano Agostini
CIOPrada
Amal Benichou
Global Luxury Lead | Managing DirectorAccenture
Nov 25, 2025
2:30 PM3:10 PM
Main Stage
Conference

Luxury and Technology: tailored investments for greater impact

Virginie Trotin
CIO and Innovation Director Watch & Fine JewelryChanel
Mathilde Haemmerlé
Partner at Bain & Company | Head of Bain France Luxury PracticeBain & Company
Joëlle de Montgolfier
Executive Vice President - Global Retail & Luxury PracticesBain & Company
Frank Diogo
Chief Information OfficerMessika Paris
Nov 25, 2025
3:10 PM3:50 PM
Main Stage
conference

E-commerce: the pivot of commerce

Olivier Theulle
Directeur du E-commerce et du DigitalFnac Darty
Javier Lopez Calvet
CFO, ESG & RRII & E-Commerce Advisor to CEODia Spain
Thibaut Bayart
Fondateur, The Good Ones - Président, Chronodrive - Membre du conseil de gérance de l’AFM
E-COMMERCE & OMNICHANNEL
Nov 25, 2025
3:50 PM4:10 PM
Main Stage
Keynote

The role of Agentic AI in improving customer experience

Franck Le Moal Group Information Technology Director LVMH
Franck Le Moal
Group Information Technology DirectorLVMH
Eric Briones
Directeur GénéralJournal du Luxe
CRM & CUSTOMER SERVICENEW TECHNOLOGIES / IA
Nov 25, 2025
4:10 PM5:00 PM
Main Stage
Conference

How Customer Engagement and IT (AI, CRM Media...) are revolutionizing loyalty programs?

Caroline Dassié
Directrice Exécutive Marketing, Marques Propres, Datas & Client Membre du comité exécutifCarrefour
Sandrine Sainson
Directrice Marketing Client et OpérationnelMonoprix
Yan Claeyssen
Consulting & Partnerships LeaderValiuz
Gautier Picquet
COOPublicis France
Laurent Evain
Directeur stratégie marketing & Data clientsDecathlon
CRM & CUSTOMER SERVICE
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