Opening conference Maurice Lévy - Emeritus Chairman, Publicis Groupe
Conférence d'ouverture Maurice Lévy - Emeritus Chairman, Publicis Groupe
MauriceLévy
Emeritus ChairmanPublicis Groupe
Nov 24, 2025
10:00 AM10:20 AM
Main Stage
Keynote
Sephora: technology to nurture a 'Love Brand'
Catherine Spindler Présidente de Sephora Europe et Moyen-Orient (EME) Sephora
CatherineSpindler
Présidente de Sephora Europe et Moyen-Orient (EME)Sephora
Nov 24, 2025
10:20 AM11:00 AM
Main Stage
Conference
AI in Retail: Where Are We Really, and Concrete Application Cases
BenjaminRey
Director of Artificial IntelligenceADEO
RodolpheEven
Group IT Omnichannel DirectorLVMH
AurélieBié
Retail Business PrincipalGoogle Cloud
François-XavierSallé
Partner, Practice Retail & Consumer goodsBoston Consulting Group (BCG)
RaphaëlKattan
Expert Retail - Maddyness - Directeur Général Associé TalenCoMaddyness
Nov 24, 2025
11:00 AM11:20 AM
Main Stage
Keynote
Augmented marketing in the age of AI
Keynote Asmita Dubey - Chief Digital & Marketing Officier - Member of the Executive Committee L'Oréal
AsmitaDubey
Chief Digital & Marketing Officer - Member of the Executive CommitteeGroupe L'Oréal
Nov 24, 2025
11:20 AM11:40 AM
Main Stage
Keynote
Keynote Sebastian Siemiatkowski, Co-founder & CEO, Klarna
Keynote Sebastian Siemiatkowski, Co-founder & CEO, Klarna
SebastianSiemiatkowski
Co-founder & CEOKlarna
Nov 24, 2025
11:40 AM12:20 PM
Main Stage
Conference
AI and Computer Vision for Operational Excellence
HubertDesroche
Directeur des Opérations Monoprix, membre du Comex en charge des Magasins intégrés et franchisés, de la Supply et de la Logistique.Monoprix
PierreDemoures
SEVP & COO - Global Sales and Customer Operations at SES-imagotagVusionGroup
DanielDucrocq
Vice President West Europe, Retail chez NielsenIQNielsenIQ
MikeHadjadj
Founderiloveretail.fr & La Retail Tech
Nov 24, 2025
12:20 PM12:40 PM
Main Stage
Keynote
Generative AI: From Customer Experience to Operational Excellence, the Retail Revolution is Here, Are You Ready?
Keynote Thomas Métivier - CEO, Cdiscount
ThomasMétivier
PDGCdiscount
Nov 24, 2025
12:40 PM1:20 PM
Main Stage
Conference
Intelligent back-office: How AI transforms the customer experience through Black Friday
DanielGerdes
SVP, Global Head of SAP Mission Control Center & Mission Critical SupportSAP
FrankRosenthal
Expert en stratégies du commerce
ManojGupta
Global Head of SupportSAP Commerce
Nov 24, 2025
1:20 PM2:00 PM
Main Stage
Conference
Generative AI and Agents: the next revolution in commerce?
EmmanuelGrenier
Directeur exécutif E-commerce, Data et Transformation DigitaleCarrefour
EdouardDe Mézerac
CEO GroupeArtefact
PascalClouzard
Co-founderTech for Retail
Nov 24, 2025
2:00 PM2:20 PM
Main Stage
Keynote
The KIKO Glow-Up: Transforming Beauty from the Inside Out
Simone Dominici Président Directeur Général Kiko Milano
SimoneDominici
Président Directeur GénéralKiko Milano
Nov 24, 2025
2:20 PM3:00 PM
Main Stage
Conference
Augmented and connected store: the store regains its central role
TashWhitmey
Managing DirectorTesco Retail Media
ThierryGadou
Chairman & CEOVusionGroup
LaurentThoumine
Retail EMEA Senior Managing DirectorAccenture
MarkIbbotson
Founder Ibbotson Consulting, Ex Walmart EVP Central Operations and Real Estate, EX Asda COO
Nov 24, 2025
3:00 PM3:40 PM
Main Stage
Conference
Reinventing Commerce: The New Horizons of Retail
Discover how to transform retail challenges into growth opportunities. An expert conversation on AI, unified commerce, and winning strategies for peak season. With Peyman Naeini (Field CTO, Shopify), Alexandre Chaumien (Head of Enterprise EMEA, Shopify), and Emilie Benoit-Vernay (Director of Partnerships EMEA, Shopify).
PeymanNaeini
Field CTOShopify
ÉmilieBenoit-Vernay
Director Sales & Partnerships EMEAShopify
AlexandreChaumien
Director of Enterprise EMEAShopify
Nov 24, 2025
3:40 PM4:20 PM
Main Stage
Conference
Sustainable Commerce and Regulation: No Data, No Future
LauraMartinez Gomez
Chief Digital Officer and Head of ITNestlé France
HélèneValade
Group Environment Development DirectorLVMH
CédricLecolley
Directeur Commercial & FilièresGS1 France
BertrandSwiderski
Directeur RSE du groupe Carrefour et Président de PERIFEMCarrefour - Perifem
Nov 24, 2025
4:30 PM5:10 PM
Main Stage
Keynote
Why and how to THINK CUSTOMER? A demonstration through examples (and sometimes by the absurd…)
Secrets of scale-ups and unicorns: what they understood before anyone else
PhilippeCorrot
Co-founder & CEOMirakl
GabrielHubert
CEO and co-founderDust
EliotAndres
Co-founder & CTOPhotoroom
PascalClouzard
Co-founderTech for Retail
Nov 25, 2025
9:30 AM9:50 AM
Main Stage
Keynote
Artificial intelligence, real proximity
Keynote Philippe Palazzi - CEO Groupe Casino et Président de Monoprix et Naturalia
PhilippePalazzi
Directeur Général du Groupe Casino et Président de Monoprix et NaturaliaGroupe Casino
Nov 25, 2025
9:50 AM10:30 AM
Main Stage
Conference
AI in the supply chain: the silent revolution
AdilBouhdadi
Co-founder & CEOAutone
VincentGufflet
Directeur Services et OpérationsFnac Darty
Jean-LucRognon
Rédacteur en chefSupply Chain Magazine
Jean-ChristopheMachet
CEOFM Logistic
Nov 25, 2025
10:30 AM10:50 AM
Main Stage
Keynote
Driving Growth Through Technology: How Falabella Transformed Retail Across Latin America
Keynote Ariel Schabas - CTO Digital Commerce & CIO, Falabella.
Falabella is Latin America’s leading retail and financial services groups, operating across multiple countries with businesses spanning department stores, fashion, home improvement, supermarkets, e-commerce, and banking
ArielSchabas
CTO Digital Commerce & CIOFalabella Retail
FrançoisSorel
Rédacteur en chefBFM Business
Nov 25, 2025
10:50 AM11:30 AM
Main Stage
Conference
Flying through turbulence: how agility becomes a strategic superpower.
Facing volatile customers and unprecedented technological pressure, uncertainty is the new norm. The real challenge: mastering this turbulence. The sociology of the evolving consumer will be deciphered to identify the growth levers that work today. The objective: to provide inspiration for aligning operational performance with the necessary fundamental transformation, illuminated by testimonials from key brands.
ClaireSixdeniers
Directrice Marketing, Digital et Experience ClientsCarrefour Services
ThinaCadierno
Directrice GénéraleGroupe RETIF
VincentDoumerc
Directeur GénéralFRANPRIX
SydneyPalti
CEOAltavia
ValériePiotte
Directrice Générale d'Altavia.OpenlabAltavia
NathanStern
Directeur des ÉtudesAltavia
Nov 25, 2025
11:30 AM12:10 PM
Main Stage
Conference
The service dimension in the luxury sector
EliseDucret
Deputy General ManagerCarita
CaroleRoth
Senior Vice President In Hotel Experience, Food & Beverage & Ancillary RevenuesAccor
ArthurHagiage
CEOGaudier
Nov 25, 2025
12:10 PM12:50 PM
Main Stage
Conference
New retail formats: social shopping, live commerce, influencers. Understanding Gen Z customers
JustineHutteau
Co-fondatriceRESPIRE
CyrilleJacques
Chief Operating Officer & Co-founderCiao Kombucha
ArnaudCabanis
Directeur Général MonétisationTikTok France et BeNeLux
VaninaPrélat L'Herminier
Journaliste
Nov 25, 2025
12:50 PM1:10 PM
Main Stage
Keynote
Quiet Innovation: when care, culture and connection redefine the meaning of luxury Talk by Laura Burdese, Deputy CEO, Bvlgari
There is something profoundly human in the way Bvlgari approaches innovation.
At Tech for Retail, I will share two experiences that reflect our belief that innovation, before being a technological achievement, is an act of care.
A way to honour our heritage and give more to those who choose us: more meaning, more transparency, more connection.
The first one is “Serpenti Infinito”: An immersive journey through Shanghai, Seoul, and Mumbai, where we invited local artists and communities to reinterpret our iconic Serpenti.
Above and beyond a “simple” exhibition, it was a cultural dialogue extended to our stores through pop-ups, VR suites, curated installations and personalized experiences.
Here, technology added value by quietly amplifying the experience, making it richer, more accessible, and emotionally resonant without ever becoming the main act.
The second one is “Connected Jewelry”: the world’s first High Jewelry recognition technology embedded in a mobile app.
No devices, no friction. Just the discreet scan of a 0.7 mm engraved code revealing a Digital Passport of origin, transparency, craftsmanship and care.
A simple gesture that offers clients something more: access to the full story behind their jewel, a deeper understanding, and a new kind of trust.
What makes me passionate about both projects is not their complexity, but their clarity and (apparent) simplicity.
They are not about technology for its own sake. They are about using innovation to offer more: more...
LauraBurdese
Deputy CEOBvlgari
Nov 25, 2025
1:10 PM1:50 PM
Main Stage
Conference
10 years after launching monetisation, what do retailers have to show for?
A decade after the rise of retail media monetisation, what has the retail industry truly achieved – and where is it heading? This high-level discussion brings together C-level leaders from some of Europe’s leading retailers to explore the strategic, organisational, and commercial impact of retail media on their businesses – and offers an insider’s perspective on what’s next for retail media in EMEA.