All the Offers

User

User.com (by Positive) is an all-in-one customer engagement platform that brings together CDP, CRM and real-time omnichannel automation in a single interface. It centralizes all first-party data — browsing behavior, purchase history, marketing interactions, customer service events — to build a unified customer view that is always up to date and instantly actionable. With its intelligent automation engine and built-in AI, User.com enables real-time hyper-personalization: every message, every offer and every journey automatically adapts to each customer’s profile, context and intent. Brands can anticipate rather than react, boosting conversion, strengthening loyalty and delivering a smoother, more relevant experience. The platform also includes a Mobile Wallet that extends marketing campaigns directly onto the customer’s smartphone. Cards, offers, coupons and geo-triggered notifications ensure continuous, contextual engagement across both online and offline environments. Another key strength of User.com is its ability to connect directly to a brand’s product catalog. This native integration allows for real-time automation of upsell, cross-sell and replenishment campaigns, combining product data with behavioral insights to trigger the right action at the right moment. Designed for marketing, CRM and growth teams, User.com is fully no-code, intuitive and scalable. It enables teams to build, test, optimize and deploy complex scenarios without technical dependency. Real-time...

wallet user.com

User.com’s Wallet solution extends your marketing automation directly onto your customers’ smartphones. It allows you to add cards, offers, coupons, tickets and loyalty programs into iOS and Android Wallets, creating a direct, lasting and frictionless connection between your brand and each customer. Fully integrated with the User.com platform, the Wallet leverages your CDP, CRM and transactional data to trigger actions in real time—without complex connectors or technical silos. Every Wallet card becomes an intelligent touchpoint, automatically adapting based on customer behavior, events, loyalty status or any other omnichannel interaction. With geolocated notifications and contextual targeting, customers receive the right message at the most relevant moment: store proximity triggers, cart or appointment reminders, offers when they are near a shop, reactivation after inactivity, and more. The experience is seamless, discreet and highly effective. The Wallet also fits naturally into your existing martech ecosystem: POS systems, e-commerce platforms, mobile apps, loyalty programs, product catalogs. Key information—orders, points, statuses, benefits, loyalty tiers—updates automatically, with no action needed from the customer and no extra workload for your teams. More than just a push channel, the User.com Wallet becomes a natural extension of your multichannel strategy: a rich, dynamic, measurable and fully automatable engagement layer. A simple and powerful way to...
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