INVITATION

invites you to Tech For Retail

Le salon européen du retail
Saison #5 • 24-25 novembre 2025 • Paris Expo, Porte de Versailles

SATISFACTORY

Stand

D13
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*Offer exclusively for retailers, badge value €99 incl. vat
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All exhibitors

SATISFACTORY

https://www.satisfactory.fr
D13
SatisFactory is the French publisher of a SaaS solution for managing and analyzing the voice of the customer. Organized around your customer journey, it centralizes customer feedback (from satisfaction surveys, review sites and conversations) then analyzes it with our AI and semantic analysis. You'll quickly understand how to improve the customer experience and how to motivate your staff to deliver an exceptional CX.

CRM & CUSTOMER SERVICE IT (COMPUTING)NEW TECHNOLOGIES / IA
All exhibitors

Our conferences

Nov 25, 2025
10:40 AM11:10 AM
Salle 4
Partner conference

5 ways to manage your teams using customer feedback analysis

What if the Voice of the Customer finally became an ally for field management? Many brands collect reviews, verbatim comments, and surveys, but too rarely do they translate this information into simple, motivating, and effective management practices. However, the most successful brands use the Voice of the Customer to give meaning, prioritize actions, and develop the skills of their teams on a daily basis. 👉 In this 30-minute session, discover five simple and immediately actionable levers to turn Voice of the Customer analysis into a real management tool: Better engage teams around customer satisfaction Reduce time spent on dashboards Prioritize the irritants that really matter Develop autonomy and accountability in the field Celebrate what works (and replicate best practices) Objective: leave with concrete methods, tested in retail, to transform the Voice of the Customer into a driver of action and team cohesion.
Bertrand CHRISTOPHE
SATISFACTORYDirecteur commercial
CRM & CUSTOMER SERVICE IT (COMPUTING)NEW TECHNOLOGIES / IA

THE FUTURE IS NOW!


Tech For Retail, the event that defines the evolution of retail through tech.

Tech for Retail is the European trade show that is reinventing retail. It offers a comprehensive and relevant overview of digital tools and technological and eco-responsible innovations for the retail professions. From Supply Chain to Customer Loyalty, technology is imposing itself on retailers, more and more every day and at every level.
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