Customer Experience Award

Nov 25, 2025 | 1:00 PM - 2:00 PM

Description

Innovation that transforms the customer experience! This year, Tech for Retail is launching the Customer Experience Award! Five finalist companies will unveil their innovations to rethink customer reception, streamline the customer journey, and offer increasingly personalized experiences. In front of an audience of professionals and media, they will present their projects during dynamic pitches that outline the new generation of customer experience.

Suggested Sessions

9:20 AM - 10:00 AM

Opening conference Maurice Lévy - Emeritus Chairman, Publicis Groupe

Conférence d'ouverture Maurice Lévy - Emeritus Chairman, Publicis Groupe

Publicis Groupe

Emeritus Chairman

10:00 AM - 10:50 AM

Départ visite guidée - stand E102

Augmented stores: what innovations are transforming the customer experience at the point of sale?

Discover the future of retail: interactive technologies, digital labels, omnichannel payment, and tools designed to enhance the customer experience.

10:00 AM - 10:30 AM

How a healthy infrastructure can empower your business to innovate and gain a competitive edge

You have a business to run and every minute counts. Your data is the heartbeat of your operations, and you want it handled with care. It begins with a simple goal: moving your data safely and...

Senior Partner Solution Architect

10:00 AM - 10:30 AM

How can retailers reconcile headquarter pricing strategy with the agility required at store level?

In this session, BOOPER will show how MPS has evolved to give headquarters the ability to define and express their pricing strategy, while enabling stores to adapt it to their local reality. With...

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