Unified Journey: when brick-and-mortar powers digital excellence

Description

In a world where customer experience and delivery speed have become essential, Monceau Fleurs, a leading franchise network specialized in floral art, and Uber Direct will share their experience. From in-store preparation to doorstep delivery, discover how activating the local retail network can drive digital growth, boost customer satisfaction, and unlock new marketing opportunities. Backed by key figures, store testimonials, and market insights, this session will show how a heritage brand has enhanced its customer journey and advanced its digital ambitions through on-demand delivery.

Presented by

By

Suggested Sessions

/**/ */
/* */