How can you deliver a seamless, personalized experience across all channels?

Nov 24, 2025 | 4:00 PM - 4:50 PM
E-COMMERCE & OMNICHANNEL

Description

From unified commerce solutions to CRM and data marketing tools, seamlessly connect your channels and deliver a personalized customer experience at every stage of the journey.

By

Suggested Sessions

10:00 AM - 10:30 AM

How can you optimize your customer experience with omnichannel appointment scheduling ?

Customer Experience, IT, and Marketing leaders in large organizations face a major challenge : orchestrating millions of customer interactions while keeping costs and resources under control. In...

Directeur projet

Clément Lejeune

Directeur des Opérations

10:00 AM - 10:30 AM

How to take eCommerce businesses to the next level with retail's new growth engines

Le eCommerce est à un point d’inflexion. Alors que les marketplaces représentent désormais 67% des ventes en ligne dans le monde et que le retail media devrait atteindre 174,9 milliards de dollars...

Matthieu Denime

VP Sales & New Business

VP of Account Management

10:00 AM - 10:30 AM

Insurance integrated into Shopify's sales service: Neold's experience with Dn'D x Neat.

👉 Discover how to transform your product page into a trustworthy experience that generates revenue and customer loyalty. Feedback from Neold, an expert in reconditioned electric bikes, provides...

Fanny Saint-Orens

Thibault Petitjean

Head of Product

Rémi Verrière

Responsable d'offre connecteurs et extensions

10:40 AM - 11:10 AM

Clarins x Lengow: Decoding E-tailers’ Strategies through Price Monitoring

Comment Clarins accompagne la croissance de ses ventes en ligne, dans et hors de son réseau européen agréé, grâce au price monitoring de Lengow. Dans un marché où les ventes online se développent à...

Laurent Sorieul

Commercial Strategy Director Europe

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