Truffaut & Dealt : Home Services, New Growth Drivers for Retail and E-Commerce

Description

Retail is entering a new era : customers no longer just buy a product, they expect a complete solution that makes their lives easier. Delivery, installation, maintenance, repairs… home services are becoming a major lever for growth, loyalty, and differentiation for retailers. In this exclusive session, Truffaut, an iconic French retailer, will share its experience with Dealt, the SaaS platform that enables retailers to structure and manage their home service offerings in white label, both in-store and online. You will discover : - How to turn services once seen as a cost into a profitable strategic asset. - The concrete results achieved by Truffaut: customer adoption, satisfaction, and additional revenue. - What’s next: embedded insurance, service-driven loyalty programs, subscription models. An inspiring session for retail and e-commerce leaders looking to enrich the customer experience and unlock new recurring growth opportunities. After the conference, meet us at Dealt booth B96, right next to the conference hall, to explore how this model can be applied to your business.

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