Transforming the user experience with Accor: From customer feedback to AI-powered intelligent design

Name: Transforming the user experience with Accor: From customer feedback to AI-powered intelligent design
Start: 2025-11-25T14:00:00+01:00
End: 2025-11-25T14:30:00+01:00
Location: Paris Expo, Porte de Versailles - Hall 4

Nov 25, 2025 | 2:00 PM - 2:30 PM
IT (COMPUTING)

Description

Discover how Accor and Accenture created an intelligent Figma plugin that transforms user feedback into concrete design actions. This solution allows teams to automatically generate, refine, and justify mockup variations, offering a personalized and scalable user experience, and illustrating the GenUI revolution for e-commerce and retail.

Presented by

Jean-Marie DABBAGHIAN

Global Digital Innovation Director

Accor

Jennifer Giguet

Managing Director Marketing Content Activation

Accenture Song

By

platinum

Suggested Sessions

Nov 24, 2025

10:00 AM - 10:30 AM

Salle 7

How a healthy infrastructure can empower your business to innovate and gain a competitive edge

You have a business to run and every minute counts. Your data is the heartbeat of your operations, and you want it handled with care. It begins with a simple goal: moving your data safely and...

Olivier Huber

Aiven

Senior Partner Solution Architect

Nov 24, 2025

10:00 AM - 10:30 AM

Salle 2

How can retailers reconcile headquarter pricing strategy with the agility required at store level?

In this session, BOOPER will show how MPS has evolved to give headquarters the ability to define and express their pricing strategy, while enabling stores to adapt it to their local reality. With...

How can you optimize your customer experience with omnichannel appointment scheduling ?

Customer Experience, IT, and Marketing leaders in large organizations face a major challenge : orchestrating millions of customer interactions while keeping costs and resources under control. In...

Directeur des Opérations

Nov 24, 2025

10:40 AM - 11:10 AM

Salle 4

Investing in training is key to retaining staff and ensuring the performance of points of sale.

Rising turnover, disruptive absenteeism, less attractive jobs... What if training became your number one lever for building loyalty and increasing efficiency? Mr. Loizeau, an Intermarché member...

Pierre-Yves BLANCHARD

Transforming the user experience with Accor: From customer feedback to AI-powered intelligent design

Nov 25, 2025 | 2:00 PM - 2:30 PM
IT (COMPUTING)

Description

Presented by

Jean-Marie DABBAGHIAN

Global Digital Innovation Director

Jennifer Giguet

Managing Director Marketing Content Activation

By

Suggested Sessions

How a healthy infrastructure can empower your business to innovate and gain a competitive edge

How can retailers reconcile headquarter pricing strategy with the agility required at store level?

How can you optimize your customer experience with omnichannel appointment scheduling ?

Investing in training is key to retaining staff and ensuring the performance of points of sale.

The european retail exhibition

Pratical Infos

General Terms and Conditions

Terms of use

Contact

Transforming the user experience with Accor: From customer feedback to AI-powered intelligent design

Nov 25, 2025 | 2:00 PM - 2:30 PM IT (COMPUTING)

Description

Jean-Marie DABBAGHIAN

Global Digital Innovation Director

Jennifer Giguet

Managing Director Marketing Content Activation

How a healthy infrastructure can empower your business to innovate and gain a competitive edge

How can retailers reconcile headquarter pricing strategy with the agility required at store level?

How can you optimize your customer experience with omnichannel appointment scheduling ?

Investing in training is key to retaining staff and ensuring the performance of points of sale.

Pratical Infos

General Terms and Conditions

Terms of use

Contact

Nov 25, 2025 | 2:00 PM - 2:30 PM
IT (COMPUTING)