The successful bets of RAND and Club Med: Harmonizing 4 Brands with a Unified Platform to Deliver a Client Experience Without Borders

Nov 24, 2025 | 11:20 AM - 11:50 AM

E-COMMERCE & OMNICHANNELSTORE SOLUTIONS / POS

Description

When the worlds of retail and hospitality meet to define the future of the seamless customer experience. Nicolas Tavernier, Project Manager – Head of Studies and Applications at Rand Group (a major player in fashion jewelry and accessories), and Lucas Renaud, Business Application Manager at Club Med, will share the behind-the-scenes story of their strategic transformation with the Orisha Commerce solution. Discover how the Rand Group successfully harmonized the operations of its four brands (Balabooste, Lollipops, Moa, L'Atelier de Famille) across multiple countries thanks to a single SaaS platform, gaining both autonomy and agility. In parallel, Lucas Renaud will illustrate how Club Med relies on the same solution to offer a borderless customer experience, guaranteeing a fluid and uniform service, even in the most remote locations, such as in the middle of the ocean.

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