Courir's Testimony: How Real-Time Transforms Customer Engagement into Business Opportunities

Nov 25, 2025 | 3:20 PM - 3:50 PM
MARKETING & COMMUNICATION CRM & CUSTOMER SERVICE

Description

Plongez dans la transformation digitale de Courir, où chaque interaction client devient instantanée. Avec la mise en place d’un RCU et un accès direct et facilité aux données, les équipes métiers orchestrent des campagnes omnicanales en quelques secondes, à la fois au niveau local et international. Du digital au magasin, chaque message atteint la bonne personne, au bon moment, grâce à l’intégration de la CEP imagino dans l’écosystème de Courir, et maximise l’impact sur le ROI.

Presented by

Mélanie Dion

Directrice des Relations Clients

Graziella Kaeuffer

Directrice Expérience Client Omnicanal

Yohann Waag

Directeur Expertises Technologiques

By

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