Innovation that transforms the customer experience!


Innovation that transforms the customer experience!

Tech for Retail is coming back this year with the Customer Experience Award! Five finalist companies will unveil their innovations to rethink customer reception, streamline the customer journey, and offer increasingly personalized experiences. In front of an audience of professionals and media, they will present their projects during dynamic pitches that outline the new generation of customer experience.

Sponsored by Élise Ducret, Deputy General Manager Carita – L’Oréal
Dealt

★ WINNER 2025 ★Dealt

Dealt permet aux enseignes de piloter toutes leurs offres de services à domicile et leurs assurances produits, en ligne comme en magasin. La plateforme intègre ces services directement dans le parcours client sous la marque de l’enseigne, créant de nouveaux revenus et améliorant la fidélité. Déjà adoptée par les plus grands noms du retail, Dealt transforme le service en un véritable avantage concurrentiel.