CUSTOMER EXPERIENCE AWARD

Innovation that transforms the customer experience!

30 november • 14h00 - 15h00 • Place des InnovationsInnovation that transforms the customer experience!

Tech for Retail is coming back this year with the Customer Experience Award! Five finalist companies will unveil their innovations to rethink customer reception, streamline the customer journey, and offer increasingly personalized experiences. In front of an audience of professionals and media, they will present their projects during dynamic pitches that outline the new generation of customer experience.

FINALISTES 2026

JURY 2026

Marie Lalleman

Board Director & Executive Advisor
Criteo, Trainline PLC, PayFit, Vusion, Bain & Company

Julien Clément

Global Head of Digital Design & CX
Carrefour

Anne-Laure Feldkircher

General Manager
BUT
Dealt

★ WINNER 2025 ★Dealt

Dealt permet aux enseignes de piloter toutes leurs offres de services à domicile et leurs assurances produits, en ligne comme en magasin. La plateforme intègre ces services directement dans le parcours client sous la marque de l’enseigne, créant de nouveaux revenus et améliorant la fidélité. Déjà adoptée par les plus grands noms du retail, Dealt transforme le service en un véritable avantage concurrentiel.
dealt.fr