Conference Program

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Dates

Nov 24Nov 25

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9:20 AM10:00 AM

Opening Keynote

Opening conference Maurice Lévy - Emeritus Chairman, Publicis Groupe

Conférence d'ouverture Maurice Lévy - Emeritus Chairman, Publicis Groupe

Publicis GroupeEmeritus Chairman

10:00 AM10:30 AM

Partner conference

How a healthy infrastructure can empower your business to innovate and gain a competitive edge

You have a business to run and every minute counts. Your data is the heartbeat of your operations, and you want it handled with care. It begins with a simple goal: moving your data safely and efficiently. Soon, you discover a team and a platform designed to make that journey effortless. With fully managed, open source data technologies, you can finally breathe, your operations are running smoothly, your systems are reliable, and your time is back where it belongs: focused on your business. As you grow, you need more than stability, you need freedom to scale without constraints. No vendor lock-in, no hidden walls. Just the confidence to build something that lasts. Your data holds untapped potential. Search alone isn’t enough, you want to innovate, to create, to stay ahead of what’s next. With a strong foundation of trusted open source services, you’re ready to turn your data into your competitive edge. And of course, you want it all without losing sight of cost. That’s why you choose Aiven: where open source meets operational excellence, giving you the freedom to build boldly, scale seamlessly, and innovate with confidence.

AivenSenior Partner Solution Architect

10:00 AM10:30 AM

Partner conference

How can retailers reconcile headquarter pricing strategy with the agility required at store level?

In this session, BOOPER will show how MPS has evolved to give headquarters the ability to define and express their pricing strategy, while enabling stores to adapt it to their local reality. With MPS Store, store teams benefit from a simplified yet powerful version of the platform to capture margin opportunities and protect their price image. 👉 Pricing science finally makes it to the last mile — the store.

10:00 AM10:30 AM

Partner conference

How can you optimize your customer experience with omnichannel appointment scheduling ?

Customer Experience, IT, and Marketing leaders in large organizations face a major challenge : orchestrating millions of customer interactions while keeping costs and resources under control. In this conference, discover how an intelligent, omnichannel, and integrated appointment scheduling strategy can transform both the customer experience and advisor efficiency. Agenda : • Key trends: self-service, omnichannel, 24/7 availability • Enterprise challenges: multi-site orchestration, GDPR compliance, tool overload, cost/time pressure Agendize insights and vision : • Advanced automation & schedulin • CRM, Contact Center, AI, chatbot & voicebot integration • Data security, scalability, and sovereignty • Inspiring case studies from major retail players Why attend ? • Identify performance drivers for your CX, Contact Center, and IT leadership • Discover concrete results: increased customer satisfaction, reduced no-show, optimized advisor time • Walk away with exclusive insights to fuel your strategic decisions

AgendizeDirecteur projet

Clément Lejeune

AgendizeDirecteur des Opérations

10:00 AM10:30 AM

Partner conference

How to take eCommerce businesses to the next level with retail's new growth engines

Le eCommerce est à un point d’inflexion. Alors que les marketplaces représentent désormais 67% des ventes en ligne dans le monde et que le retail media devrait atteindre 174,9 milliards de dollars en 2025 (rapport WARC,2025); beaucoup d’enseignes opèrent encore avec des modèles qui freinent encore croissance et rentabilité. Rejoignez Matthieu Denime, VP Sales & New Business chez Rakuten et Stanislas Joly, VP Account Management chez Mirakl — ils vous partageront les secrets des grands retailers qui transforment leur business en activant deux moteurs de croissance majeurs : la marketplace et le retail media.

Matthieu Denime

VP Sales & New Business

MiraklVP of Account Management

10:00 AM10:30 AM

Partner conference

Insurance integrated into Shopify's sales service: Neold's experience with Dn'D x Neat.

👉 Discover how to transform your product page into a trustworthy experience that generates revenue and customer loyalty. Feedback from Neold, an expert in reconditioned electric bikes, provides concrete, inspiring, and directly actionable insights for all retailers. With Neold, an expert in reconditioned electric bikes, Neat, a key player in onboard insurance, and Dn'D, an e-commerce expert, dive into a comprehensive review of their experiences: • Why and how to integrate insurance into your e-commerce business. • What concrete benefits can be gained for your margins and customer service. • What best practices to apply to turn this lever into a competitive advantage.

Fanny Saint-Orens

Thibault Petitjean

NEATHead of Product

Rémi Verrière

DN'DResponsable d'offre connecteurs et extensions

10:00 AM10:30 AM

Partner conference

It’s Not About Data, It’s About Collection

TraxChief Revenue Officer

Pernod RicardPerfect Store Product Manager

10:00 AM10:20 AM

Sephora: technology to nurture a 'Love Brand'

Catherine Spindler Présidente de Sephora Europe et Moyen-Orient (EME) Sephora

Catherine Spindler

SephoraPrésidente de Sephora Europe et Moyen-Orient (EME)

10:15 AM11:00 AM

Place des Innovations

Pitch competition & collaborations - CSR & circular economy

co-organized with The Retail Tech

10:20 AM11:00 AM

AI in Retail: Where Are We Really, and Concrete Application Cases

ADEODirector of Artificial Intelligence

LVMHGroup IT Omnichannel Director

Google CloudRetail Business Principal

François-Xavier Sallé

Boston Consulting Group (BCG)Partner, Practice Retail & Consumer goods

Raphaël Kattan

MaddynessExpert Retail - Maddyness - Directeur Général Associé TalenCo

10:40 AM11:10 AM

Partner conference

Clarins x Lengow: Decoding E-tailers’ Strategies through Price Monitoring

Comment Clarins accompagne la croissance de ses ventes en ligne, dans et hors de son réseau européen agréé, grâce au price monitoring de Lengow. Dans un marché où les ventes online se développent à un rythme effréné, Clarins a choisi Lengow et sa solution NetMonitor pour mieux comprendre au niveau européen les stratégies prix de ses distributeurs agréés et les défis que leur posent les acteurs non agréés. Au cours de cette session, Laurent Sorieul, Commercial Strategy Director Europe chez Clarins, prendra la parole aux côtés de Nicolas Appert, CEO de Lengow, et partagera son retour d’expérience concret et inspirant. Vous découvrirez comment Clarins s’appuie sur des dashboards intelligents et un monitoring automatisé pour : - Obtenir une visibilité en temps réel sur ses canaux de distribution - Assurer la conformité des revendeurs et protéger son image de marque - Détecter rapidement les écarts de prix et de disponibilité produits - Prendre des décisions data-driven pour mieux accompagner ses clients Un échange exclusif qui donnera aux participants les clés pour transformer la complexité des canaux indirects en avantage concurrentiel durable.

Laurent Sorieul

ClarinsCommercial Strategy Director Europe

10:40 AM11:10 AM

Partner conference

Create and Promote an Offer that Matches Your Customers' Expectations – The Potager City Case

Today’s consumers claim to care deeply about sustainability, local sourcing, and ethical choices. Yet, when it comes to actual purchases, price, convenience, and habit often take the lead. So how can brands truly understand this gap between what people say and what they do — and turn it into an opportunity? In this joint session with Potager City and Batch, we’ll dive into the paradoxes of modern consumers and explore how data, storytelling, and innovation can help build offers that align values, accessibility, and business impact. A cross-perspective conversation between tech and retail players, designed to rethink how brands connect with consumers — at the intersection of conscience and conversion.

Potager City (Carrefour)Directrice omnicanale de l'offre, des achats et du commerce Potager City

Jonathan Millet-Barquez

BatchSenior Customer Success Manager

Thierry Lépée

10:40 AM11:10 AM

Partner conference

From Click to Chic: Turning Data into Emotion and Loyalty at VeryChic

See how VeryChic leveraged Bloomreach to turn data into personalized, high-impact customer experiences. A fast-paced and inspiring session on how data and creativity can drive loyalty and growth.

BloomreachSales Director South EMEA

Very ChicHead of CRM

10:40 AM11:10 AM

Partner conference

How is Carrefour accelerating new store openings using AI and Agents, with Artefact?

Vincent Blaclard

ARTEFACTManaging Partner & Retail Lead France

10:40 AM11:10 AM

Partner conference

How Teract Reinvented Itself in the Age of Omnichannel

How can you transform a market that is still 100% physical into a truly omnichannel experience? Teract rose to the challenge by launching innovative digital services (click & collect, store delivery, delivery straight from the supplier, etc.) and gradually rolling out its Jardiland model to Gamm Vert. Delve into Teract's Test & Learn strategy, which capitalized on the strength of its stores' geographical network and relies on a flexible and configurable digital solution to find and implement the best logistics strategy.

Daniela RODRIGUES

TERACTResponsable Tech & Data

Philippe Romano

KbrwCEO - Co-founder

10:40 AM11:10 AM

Partner conference

Investing in training is key to retaining staff and ensuring the performance of points of sale.

Rising turnover, disruptive absenteeism, less attractive jobs... What if training became your number one lever for building loyalty and increasing efficiency? Mr. Loizeau, an Intermarché member (six stores), will share why he has placed training at the heart of his strategy and how he has made it operational at the point of sale. A 100% practical discussion: concrete feedback, the role of partners, and an introduction to the potential of AI in future programs. Why attend? Simple, replicable, and actionable methods. Concrete examples for engaging and developing skills. Leave with ideas you can put into practice right away.

Pierre-Yves BLANCHARD

TimeskipperDirecteur Métier

Alexandre Loizeau

IntermarchéAdhérent

11:00 AM11:20 AM

Augmented marketing in the age of AI

Keynote Asmita Dubey - Chief Digital & Marketing Officier - Member of the Executive Committee L'Oréal

Groupe L'OréalChief Digital & Marketing Officer - Member of the Executive Committee

11:00 AM11:20 AM

Place des Innovations

Presentation Startup Storemeup Carrefour

11:20 AM11:50 AM

Partner conference

Compliance, Engagement, Performance: The Winning Trio for Retail

French retailers face a complex equation: strict labor regulations, staff shortages, and ever-rising customer expectations. Orquest turns scheduling into a true performance driver through AI: automating compliance, empowering teams with flexibility, and aligning staffing with real customer flows. Brands like McDonald’s, Kiabi, and Dior prove that it’s possible to reconcile employee well-being with operational excellence. When technology gives meaning back to work on the shop floor.

OrquestRegional Director

Jean-Baptiste Konneradt

OrquestKey Account Manager

11:20 AM11:50 AM

Partner conference

Generative AI for Retail: How Beaumanoir is simplifying the adoption of technologies and processes in stores.

This conference, led by the Beaumanoir Group in partnership with Snowflake, focuses on the practical application of Generative Artificial Intelligence (GenAI) in the retail sector. The goal is to show how Beaumanoir, by leveraging data through the Snowflake platform, uses GenAI to simplify and optimize the use of technologies and processes for its teams. The ultimate aim is to make store staff more efficient in-store by facilitating access to information and automating tasks, thereby allowing employees to focus more on the customer relationship.

SnowflakeSolution Expert Retail

Antoine Bréjuin

Groupe BeaumanoirArchitecte Technique

11:20 AM11:50 AM

Partner conference

Humanizing AI: Empowering teams to accelerate growth

Spring GDSStrategic Lead AI

11:20 AM11:40 AM

Keynote Sebastian Siemiatkowski, Co-founder & CEO, Klarna

Keynote Sebastian Siemiatkowski, Co-founder & CEO, Klarna

Sebastian Siemiatkowski

KlarnaCo-founder & CEO

11:20 AM11:50 AM

Partner conference

The successful bets of RAND and Club Med: Harmonizing 4 Brands with a Unified Platform to Deliver a Client Experience Without Borders

When the worlds of retail and hospitality meet to define the future of the seamless customer experience. Nicolas Tavernier, Project Manager – Head of Studies and Applications at Rand Group (a major player in fashion jewelry and accessories), and Lucas Renaud, Business Application Manager at Club Med, will share the behind-the-scenes story of their strategic transformation with the Orisha Commerce solution. Discover how the Rand Group successfully harmonized the operations of its four brands (Balabooste, Lollipops, Moa, L'Atelier de Famille) across multiple countries thanks to a single SaaS platform, gaining both autonomy and agility. In parallel, Lucas Renaud will illustrate how Club Med relies on the same solution to offer a borderless customer experience, guaranteeing a fluid and uniform service, even in the most remote locations, such as in the middle of the ocean.

Club MedResponsable des Applications Métier

Camille Schlotterer

JokoGift Cards Associate

Christophe Dubuis

Orisha CommerceSales Director France & NE

Nicolas Tavernier

Groupe RandChef de Projets - Responsable Etude et Applications

11:20 AM11:50 AM

Partner conference

Walmart & dunnhumby: Success and Future of Data Monetisation

The success of Walmart and dunnhumby illustrates the power of data in an era where modern retail now operates as a true ecosystem. Leveraging the Scintilla platform, insights are transformed into levers for optimising Category Management and Retail Media, while also integrating suppliers into a collaborative monetisation approach.

dunnhumbyGlobal SVP Monetisation

11:20 AM11:50 AM

Partner conference

Who Wins in Luxury Fashion When AI Rules Pricing?

Explore the transformative power of AI, data, and competitive intelligence in reshaping pricing strategies across the luxury fashion sector. This session will delve into who truly benefits from this digital revolution: brands, internal teams, or consumers. Join the session to listen to the brand Bata Shoes for an insightful discussion on these pivotal trends and their implications for the future of luxury retail.

Nicolò Chiaramonte

BATA ShoesBusiness Product Owner ECOM, APP, AI

Maximilian Lanaro

Barbara Speranza

11:40 AM12:20 PM

AI and Computer Vision for Operational Excellence

Hubert Desroche

MonoprixDirecteur des Opérations Monoprix, membre du Comex en charge des Magasins intégrés et franchisés, de la Supply et de la Logistique.

Pierre Demoures

VusionGroupSEVP & COO - Global Sales and Customer Operations at SES-imagotag

NielsenIQVice President West Europe, Retail chez NielsenIQ

iloveretail.fr & La Retail TechFounder

11:45 AM12:30 PM

Salle Networking

Exclusive mapping of French retail startups by France Digitale and FDJ UNITED Ventures

Alexandre Leclerc

l’AdditionChef de produit

FDJ UNITED VENTURESHead of Investments

MiraklVP Mirakl Connect

FDJ UNITEDCEO of BU "Payment & Services", Executive VP Innovation and Ventures

France DigitaleDirectrice Générale

12:00 PM12:30 PM

Partner conference

From e-commerce to Agentic Commerce: how Stripe, PwC, and La Redoute are preparing for the next retail revolution.

Jean-Cédric COSTA

La RedouteChief Information Officer

PwCAgentic Commerce lead

STRIPESolution Architect Manager

12:00 PM12:30 PM

Partner conference

How IDKids, with Adista and Cato Networks, is modernizing and securing the network infrastructure of its 980 sites across Europe with SASE (Secure Access Service Edge)

Retail network infrastructures are among the most complex. For an international brand like IDKids, managing nearly a thousand sites across 29 countries was a real challenge: heterogeneous connections, inconsistent security, and high operating costs. In collaboration with Adista and Cato Networks, IDKids launched a major transformation project towards SASE (Secure Access Service Edge) — an architecture that combines SD-WAN and security functions within a cloud-native platform, unifying all resources from headquarters to stores. During this session, the teams will share the key stages of the project, the challenges they faced, the performance and simplicity gains achieved, and the lessons learned for any retailer looking to build a more resilient and agile infrastructure.

Benjamin Lefevre

adistaResponsable du développement Retail

Adrien Porcheron

Cato NetworksCountry Manager France

IDKIDSDirecteur des Opérations SI & Logistique

Sébastien Urbaniack

IDKIDSResponsable Infrastructures

12:00 PM12:30 PM

Partner conference

How to grow your international sales and optimize your conversion?

Through the experience of the leading brand Eden Park, we will share the keys to: - Managing an unstable international context (the USA) - Localizing the shopping experience for your customers - Improving your acceptance rate - Adjusting your pricing strategy market by market to ensure profitability

Basile Ricordel

Global-eDirecteur Commercial France

Eden ParkDirecteur Digital

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